jolietsimple

Pretty vintage jewelry and accessories

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jolietsimple

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Shop policies

Last updated on February 6, 2011
Welcome to Jolie et Simple!

Inspired by the aesthetic of simplicity and elegance, Jolie et Simple offers a collection of distinctive jewelry and fine vintage treasures.

Accepted payment methods

Paypal
Returns and exchanges
If you are not happy with your purchase, please contact me within 7 days after receiving your item. I will refund your money after I receive your return package. Items must be returned in unused condition, the original box and safely packaged in a padded mailer.

Exception: For sanitary reasons, post or leverback earrings cannot be returned.
Payment
All major credit cards are accepted thru the payment facility of PAYPAL.

Payment must be received within 3 days after order has been placed. Item will only be shipped once payment has cleared. Any unpaid order after 3 days will automatically be cancelled and the order will be removed from both our Etsy records.

In the event that you change your mind about a particular order and the item has not yet been shipped, the sale will be cancelled. Otherwise, after the item has been shipped, the sale is considered final.

Please make specific inquiries about an item before you make any purchase. Questions are very much welcome and inquiries will be answered in the fastest possible time.

Reservations on any item will be held for a maximum of 7 days.

If you're new to buying on ETSY, check out this guide:
http://www.etsy.com/help_guide_checkout.php
Shipping
Items are sent via regular mail and are uninsured. The seller is not responsible for any item lost in the mail. If you prefer insured mail with delivery tracking just send me a convo. I will set up an appropriate shipping rate for you.

Delivery time varies from country to country. In general, it takes 2-3 weeks for items shipped to be shipped to Asia/Pacific countries and 1 week to Europe/US.

If you need your items quickly, just send me a convo. I will provide an express mail shipping rate for you.

Any custom duty/taxes and fees will be borne by the customer.

Joliet et Simple guarantees next business day delivery. Items will only be shipped after your PAYPAL payment has been received and verified. Items will be shipped to your PAYPAL address so please make sure it is correct. If your Etsy address and your Paypal address do not match, please inform us of the correct address in the 'message to seller' upon checkout. Otherwise, the seller will not be responsible for lost or returned to sender shipments due to incorrect addresses provided by the buyer.
Additional policies and FAQs
I do not accept custom orders as of the moment.