JoLovesJewelry

artisan jewelry for the untamed spirit

Carlsbad, California
1,836 Sales | 5 out of 5 stars

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Last updated on Sep 8, 2021

We're taking a short break, but will be back soon. Thanks

Sharan Merchant

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Sharan Merchant

Reviews

Average item review
5 out of 5 stars
(348)
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Quality 30 Shipping 54 Customer service 41

About JoLovesJewelry

Sales 1,836
On Etsy since 2010

Handmade Artisan Jewelry for the Untamed Spirit!

I've been drawing, designing, crafting and creating since I was a little girl, and I began my journey with designing and creating jewelry as a way to learn a new skill and make gifts for family and friends.

My designs are created from my horses, other animals and nature and become whimsical designs made into 3D jewelry pieces with precious metals. I sometimes incorporate unusual beads and colorful gemstones to add the colors of nature's landscape into my designs. Some pieces include inspirational messages like "Come fly with me", which avid horse lovers can relate to.

I named my shop "Jo Loves Jewelry" after my mom, Jo, who passed away in 2010. My mom was a talented, intelligent, and eclectic woman who loved and collected unusual jewelry pieces. She had a passion for life learning which inspired me to always strive to be better and chase my dreams. My mom and I shared a love and compassion for animals and nature, and because of this, I get a lot of inspiration from nature and the beauty of the great outdoors. I think about her every day and miss her very much.

All items are handmade with love by me. In a world where so much is mass-produced without thought of the process or the person who will wear it, I'm proud to make these items one by one. My materials are also hand-selected and often sourced from recycled items when possible.

I'm very happily married with children, a grandson, and a granddaughter on the way. I live with my husband, and our four-legged friends, and when I'm not creating, I enjoy riding my horse and enjoying time with my family and dogs.

Shop members

  • Sharan Merchant

    Owner, Maker, Designer, And Curator All Wrapped Into One

    I'm an artist, designer, creator, curator, imaginant, dabbler, and dreamer! I love trying out new materials, learning new methods, and having fun with various techniques.

Shop policies

Last updated on November 3, 2020
Hi and thanks for stopping by my shop to take a look. I'm constantly working on new ideas, so check back often, or follow me on Facebook and Instagram for updates. http://www.facebook.com/JoLovesJewelry @jolovesjewelry

Items are handmade from sterling and fine silver, metal clay, base metals, gemstones, leather, and other treasures. I use recycled silver whenever possible to minimize the impact on the environment. Metal Clay is made from eco-friendly reclaimed metals that are mixed with a binder made of organic materials. Kiln fired pieces become solid metal. For example, Silver metal clay becomes fine [.999] silver, Sterling silver metal clay becomes .925-.960 silver depending on the mix, and bronze metal clay becomes solid bronze.

All of my jewelry is handmade, with loving care and attention to detail from my own designs. Flaws and blemishes are inherently characteristic of handmade jewelry and metal clay. No two pieces are identical, which gives them that one of a kind artisan feel.

Items are made to order, so please contact me for customizations in color, metal, personalization or any other questions.

Accepted payment methods

Paypal Mastercard Visa American Express Discover Apple Pay Klarna Giftcard
Accepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
I gladly accept returns, exchanges, and cancellations
Contact me within: 3 days of delivery
Ship items back within: 7 days of delivery
Request a cancellation within: 24 hours of purchase
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
  • Custom or personalized orders
  • Items on sale
Questions about your order?
Please if you have any problems with your order.
Returns and exchange details
Returns

Items can be returned for refund or exchange for the following reasons:

1. The item has a defect or if you have been shipped an incorrect item. Please message me with a clear photo of the item with the problem/defect. For items damaged in shipping, a photo of the packaging and the damaged item are required for return/refund, as the post office will require this. Refunds applied to the original method or payment.

2. You do not want to keep the item. If you decide you don't want an item after purchase, please contact me within 3 days of receiving the order. Item must be returned in unworn, like new condition. There will be no refund on original shipping, and any return shipping fees.

Personalized or customized items:

Personalized or customized items are not available for return or refund unless the item is damaged in shipping, or you receive an incorrect item.
Payment
I accept paypal and credit cards. You may cancel an order within 24 hours, and receive full refund.
Shipping
You'll be notified when your item ships. I ship USPS first class mail, or priority shipping for an extra fee, and will ship your order to the address provided on your account unless you provide an alternate ship to address. Items are always shipped in a padded mailer or box so they will arrive safe and sound. Please double check the shipping address given to avoid lost packages! I'm not responsible if packages are lost because of a wrong address, and no refund will be given.
Additional policies and FAQs
*****INTERNATIONAL BUYERS*****
It is normal for an item to take approximately 3 weeks to arrive at most places outside of the U.S., but it can take longer, and there's no tracking available once it leaves the US. Please be aware that your country may impose import fees, taxes, or duties at the time of delivery. These are the responsibility of the buyer.
Privacy
This Privacy Policy describes how and when I collect, use, and share information when you purchase an item from me, contact me, or otherwise use my services through Etsy.com or its related sites and services. It does not apply to the practices of third parties that I do not own or control, including Etsy or any third party services you access through Etsy. You can reference the Etsy Privacy Policy to learn more about its privacy practices.

Information I Collect

To fulfill your order, you must provide me with certain information (which you authorized Etsy to provide to me), such as your name, email address, postal address, payment information, and the details of the product that you’re ordering. You may also choose to provide me with additional personal information for a custom order of jewelry.

Why I Need Your Information and How I Use It

I rely on a number of legal bases to collect, use, and share your information, including:

- as needed to provide my services, such as when I use your information to fulfill your order, to settle disputes, or to provide customer support;
- when you have provided your affirmative consent, which you may revoke at any time, such as by signing up for my mailing list;
- if necessary to comply with a legal obligation or court order or in connection with a legal claim, such as retaining information about your purchases if required by tax law;
- as necessary for the purpose of my legitimate interests, if those legitimate interests are not overridden by your rights or interests, such as providing and improving my services. I use your information to provide the services you requested and in my legitimate interest to improve my services; and Compliance with the Etsy Seller Policy and Terms of Use. I use your information as necessary to comply with my obligations under the Etsy Seller Policy and Terms of Use.

Information Sharing and Disclosure

Information about my customers is important to my business. I share your personal information for very limited reasons and in limited circumstances, as follows:

I share information with Etsy as necessary to provide you my services and comply with my obligations under both the Etsy Seller Policy and Etsy Terms of Use.

I engage certain trusted third parties to perform functions and provide services to my shop, such as delivery companies. I will share your personal information with these third parties, but only to the extent necessary to perform these services.

I may collect, use, retain, and share your information if I have a good faith belief that it is reasonably necessary to: (a) respond to legal process or to government requests; (b) enforce my agreements, terms and policies; (c) prevent, investigate, and address fraud and other illegal activity, security, or technical issues; or (d) protect the rights, property, and safety of my customers, or others.

Data Retention

I retain your personal information only for as long as necessary to provide you with my services and as described in my Privacy Policy. However, I may also be required to retain this information to comply with my legal and regulatory obligations, to resolve disputes, and to enforce my agreements. I generally keep your data for the following time period: 4 years.

Your Rights

You may have the right to access and receive a copy of the personal information I hold about you by contacting me using the contact information below. You may also have rights to change, restrict my use of, or delete your personal information. Absent exceptional circumstances (like where I am required to store data for legal reasons) I will generally delete your personal information upon request.

How to Contact Me

For purposes of data protection law, I, Sharan Merchant, am the data controller of your personal information. If you have any questions or concerns, you may contact me at jolovesjewelry [!at] gmail.com. Alternately, you may mail me at:

Sharan Merchant
2802 Via Pajaro
Carlsbad, CA 92010

More information

Last updated on Feb 19, 2018
Frequently asked questions
Sizing details

When ordering rings or bracelets, please be certain of the size you need. Some items can be resized, and some can't. If an item can be resized, I charge a fee based on the complexity of the item and difficulty in making the necessary sizing adjustment. Please contact me with any questions about resizing and fees. You are responsible for shipping costs both ways as well.