jonesaz

HandAmandaMade Leather Goods

Sebastopol, California

Top shop for gifts.

Buyers bought gifts from this shop and gave them 5-star reviews!

jonesaz is taking a short break

Loading

Note from shop owner On an extended break, hoping to return in May 2021. Please send a message with any questions or needs, I might be a little delayed in response but I will get back to you. Thank you for stopping by! - Mandy

Note from shop owner

Last updated on Feb 6, 2021

On an extended break, hoping to return in May 2021. Please send a message with any questions or needs, I might be a little delayed in response but I will get back to you. Thank you for stopping by! - Mandy

jonesaz

Contact shop owner

jonesaz

Reviews

Average item review
5 out of 5 stars
(178)
See reviews that mention:
Quality 63 Shipping 18 Customer service 30

Shop policies

Last updated on January 17, 2021
Welcome! I am a service dog trainer and a leash snob, here to share my leash-snobbery with you! Thank you for stopping by.

Accepted payment methods

Paypal Mastercard Visa American Express Discover Apple Pay Klarna Giftcard
Accepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
I gladly accept exchanges and cancellations
Contact me within: 14 days of delivery
Ship items back within: 30 days of delivery
Request a cancellation within: 2 days of purchase
I don't accept returns
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
  • Custom or personalized orders
  • Perishable products (like food or flowers)
  • Digital downloads
  • Intimate items (for health/hygiene reasons)
  • Items on sale
Returns and exchange details
All items come with a lifetime guarantee for workmanship. If you are not satisfied with your purchase for whatever reason, contact me and I will see what I can do to make you happy. Returns/exchanges are considered on a case by case basis. Refunds will be given, minus actual shipping costs, on unused items returned in their original condition.
Payment
I accept paypal payments and payment directly through etsy.
Shipping
I ship USPS First class or Priority mail within 15 business days of purchase, although custom orders can take longer to process. If you need your item more quickly, send me a message and I will be happy to help where I can! Special sale restrictions apply...
Additional policies and FAQs
The best advice for care for your leather product - please, please don't let your dog chew it. We will both be very sad.

Some other thoughts:
Check any screws in your product regularly to make sure they haven't loosened. Secure with loctite or clear nail polish.
All leather darkens with use and exposure to the sun.
Leather will stretch if something pulls on it a lot.
Dyed leather will bleed when wet.
A wet rag will go a long way if your leash or collar is dirty.
Saddle soap is okay too.
Leather conditioner is good for dry leather, but you probably won't need it.

Any other questions? Feel free to send me a message.