IlluminatedEdge

Custom made illuminated light and lamp designs.

Wheeling, Illinois On Etsy since 2016

Buyers are raving!

This shop got multiple 5-star reviews in the past 7 days.

IlluminatedEdge

Custom made illuminated light and lamp designs.

Wheeling, Illinois | 1,967 Sales

Announcement    Thank you for visiting The Illuminated Edge. The Illuminated Edge is part of the Jones Creativity LLC family. The Illuminated Edge is your ultimate source for illuminated signs and lamps. For gifts and personalization items, please visit our sister shop, The Personalized Edge @ http://personalizededge.etsy.com

Announcement

Last updated on Mar 26, 2017

Thank you for visiting The Illuminated Edge. The Illuminated Edge is part of the Jones Creativity LLC family. The Illuminated Edge is your ultimate source for illuminated signs and lamps. For gifts and personalization items, please visit our sister shop, The Personalized Edge @ http://personalizededge.etsy.com

Items

 

All Items

Chris Jones

Contact shop owner

Chris Jones

Reviews

Average item review
5 out of 5 stars
(329)
See reviews that mention:
quality 33 shipping 56 customer service 42

About IlluminatedEdge

Sales 1,967
On Etsy since 2016

We are a creative shop that creates illuminated art in many shapes and sizes.

Production partners

  • LED Base Manufacturer

    Shenzhen, China

    Xstron imports the light bases from China.

Shop policies

More information

Last updated on May 19, 2020
Frequently asked questions
I have a design of my own. Can you put it on a sign?

Absolutely! We are happy to work with you to make a custom sign with your design. You can either send us your artwork, or we can help design something for you.

Is there an additional charge for help with graphics?

No. All of our graphic work is included in the product price.

I want a bigger sign than what you have listed. Can you customize a different size for me?

We are happy to work with you on a bigger size. Contact us with your request, and we will go from there!

Returns: What if the seller doesn't receive my returned item?

Please be sure to include tracking on your postage for any returns or exchanges. This will allow us to track the item and be able to file a claim should the item get lost in the mail. We must receive the item back in its original condition to be able to provide a refund. Should the item not be received by the seller, and no tracking was provided, the buyer is responsible for the lost package, and no refund will be provided.

What if my item arrives damaged?

We take pride in our work and ensure every item leaves our shop in mint condition! However, we know that there are times that shipping damages can occur. If your item arrives to you damaged, please take pictures and contact us within 24 hours of delivery so we can begin to resolve the issue.

Can I cancel my order?

Yes. If your order has not shipped, you may cancel your order. If cancelled within the 2-day grace period, a full refund will be granted. If cancelled after the 2 days of order receipt, we will refund 50% of the total order. The other 50% goes toward the cost of the materials used to make the order, as well as any graphic time incurred.

What if my package is "returned to sender"?

If your package was returned to sender due to an incorrect address provided on your order, seller will re-ship the item once we've received the package back, shipping falls to buyer.

If I decide to return my sign, how much will my refund be?

Once the item has been returned in its original condition, we will refund the total amount of your order, minus a $20 restocking fee, per item. This is only applicable on items with no personalization.