JonesStreetPress

All sales of customized items and digital files are final. If we make a mistake or your item is damaged during shipping Jones Street will respond appropriately and do whatever we can to remedy the problem.

PROOFS: Please review all proofs for spelling, grammar, punctuation, and/or factual information errors. Jones Street Press is not responsible for errors not found in the proofing process. Any reprints due to such errors will be at the client's expense.

A NOTE ON COLOR:
All monitors display colors a little differently. I cannot guarantee an exact match to your screen. If you are concerned with color I recommend ordering a physical proof. Please convo me to discuss. Refunds will not be granted for color differences between online proofs and the printed product.

Jones Street Press utilizes Direct Checkout via Etsy and PayPal transactions on all orders. If you have a valid credit or debit card you can use either to make a payment. You must pay for your order within 3 days of ordering as is stated in Etsy’s policy. If payment is not received, your order will be cancelled and the item(s) relisted.

Jones Street strives to ship your order as soon as possible. Pre-made items usually ship within 2-5 days after payment has been received. Custom order shipping is detailed within the item listing and varies depending upon the size of the order.

If you are concerned with an item arriving in time for your needs please convo me prior to ordering.

I ship to the address provided when you check out on Etsy. If this address is wrong Jones Street Press will not take responsibility for lost packages or increased transit times. Check your address before ordering and ensure it is correct.

Most orders are shipped USPS with tracking. Large orders may be shipped USPS, UPS or FedEx but tracking will be used. If you would prefer one method of shipping over the other convo or e-mail me. If you would like to add insurance to your package let me know as this will be an additional charge.

International orders may be subject to tariffs, taxes or fees upon delivery. These are the client's responsibility.

THE LAW OF THE LAND (or street if you will):
Jones Street is a one woman operation and I do my best to meet your deadlines but given the very customized nature of most of the items in my shop this requires a little work on your part too. PLEASE READ THE LISTINGS IN FULL...a lot of your questions will be answered. If they aren't just hit me up via convo or email. I am always happy to help and sometimes I do miss something and learn what I can add to listings to increase clarity.

--PROOFS--
Proofs are provided to each client to ensure the correctness of all information before printing. IT IS YOUR RESPONSIBILITY to check all spelling, grammar, punctuation and factual information for errors. JONES STREET PRESS IS NOT RESPONSIBLE FOR ERRORS NOT CAUGHT IN THE PROOFING PROCESS. Reprints will be at the clients expense.

--COLOR--
All computer monitors, phones, and tablets display colors slightly differently. I cannot guarantee an exact match to your screen. If you are concerned with color I recommend ordering a proof. Please convo me to discuss. Refunds will not be granted for color differences between online proofs and the printed product.

--TIMELINE--
Processing times vary but most items in the shop ship in two to three weeks (if not sooner). Once your order has been purchased you will receive a proof with 4-5 business days.

--SALES TAX--
All orders shipped to Georgia will be charged sales tax (7%)

--KEEPING IT GREEN--
I am a green girl and reuse many of my packing supplies (boxes, bubble wrap, etc.) I assure you this will not effect the beauty of the product within but I am doing my small part to keep my business green.

--WHOLESALE--
Wholesalers are welcome.

--REVIEWS--
Jones Street wants your feedback! It is the air we breath and not only helps to make us better but it provides potential clients with helpful information. If you have a problem with your order, please contact me PRIOR to leaving feedback so that I can do my best to remedy the situation so that we can both be happy with the transaction and all reviews will be positive!

--RUSH FEES--
Orders that require ONE WEEK TURNAROUND or less are SUBJECT TO A RUSH FEE. EXAMPLE: if you place your order with me a month before your big event but fail to send me many of the necessary info until five days before you need it shipped...this would be subject to an added rush fee. Fees are calculated based on the size of your order and the time left to complete. They start at $15 and go up from there. RUSH FEES DO NOT INCLUDE RUSH SHIPPING....this is calculated separately.

--WEEKENDS--
I work... A LOT ... but I try to reserve weekends for family time. Everyone tells me kids grow up so fast and Lord knows I don't want to miss it. My schedule is often defined by my family. Just like you like your weekends to chill, hit Target, play with the kiddos, online shop, stalk people via Facebook, etc., please understand I do the same. I also try to catch up on some Zzzzs... Your order is VERY important to me! NO REALLY! You guys are all SO awesome to work with. I promise I won't forget about you but sometimes a mom needs some Outlander on the DVR and a glass of wine to make Mondays seem not so daunting.