JosephFells

Artworks and Apparel

Beckenham, United Kingdom | 648 Sales

JosephFells

Artworks and Apparel

Beckenham, United Kingdom 648 Sales On Etsy since 2010

5 out of 5 stars (197)

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Joseph Fells

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Joseph Fells

Announcement    Artworks and apparel by JosephFells.co.uk Home of theme park tribute merchandise and bespoke, hand-painted paleontology tees!

Announcement

Last updated on Jul 10, 2019

Artworks and apparel by JosephFells.co.uk Home of theme park tribute merchandise and bespoke, hand-painted paleontology tees!

Reviews

Average item review
5 out of 5 stars
(197)
See reviews that mention:
quality 29 shipping 39 customer service 27

About

Shop members

  • Joseph Fells

    Owner, Maker, Designer

    Professional freelance illustrator living and working in SE London.

Production partners

  • Printful.com

    CA, United States

    Printful.com is a print-on-demand service that allows me to offer professionally printed digital reproductions of my artworks. They fulfill orders in both the USA and Europe, offering affordable shipping to my customers worldwide. Find out more on their website at https://www.printful.com/about

  • StickerMule.com

    Los Angeles, CA

    Sticker Mule provide sticker printing services, allowing me to get my designs printed on high quality vinyl stickers.

Shop policies

Last updated on July 19, 2019

Accepted payment methods

Accepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
I gladly accept returns, exchanges, and cancellations
Contact me within: 14 days of delivery
Ship items back within: 30 days of delivery
Request a cancellation within: 24 hours of purchase
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
  • Custom or personalized orders
Questions about your order?
Please if you have any problems with your order.
Returns and exchange details
If you are at all dissatisfied or have any issues, please don't be afraid to get in touch within 14 days of receiving the item! :) Tell me what's wrong and let me try and make it right!

Returns must be sent back within 30 days of receiving, but you must contact me before doing so. Refunds will be given after items have been returned and received. Return shipping may be covered if the reason for the return is due to my mistake. I aim to have any replacement for exchanges shipped within 2 weeks of receiving the return.

Some specific custom orders might not be accepted for returns if they are not re-sellable due to personalisation, but the vast majority are.
Shipping
⮚ FREE GLOBAL SHIPPING on everything except stickers.

⮚ All HAND PAINTED TEES are sent via Royal Mail First Class Signed For or Royal Mail International Track & Sign. (For some destinations where Track & Sign is not available, the item will be sent via International Signed For.) You will have to sign for the t-shirt items upon delivery.

⮚ All items fulfilled by my production partner Printful.com (see individual listings - but this includes most of the THEME PARK COLLECTION, all GRAPHIC TEES and all ART PRINTS) are shipped by a variety of postal services (typically DHL or a local provider) directly from their fulfillment centres in either Latvia or North Carolina. This allows me to offer global free shipping on these products I have designed.

⮚ Other miscellaneous items are sent via Royal Mail Second Class and Royal Mail Standard International.

⮚ I reuse packaging materials where possible when I send items directly from my studio. All HAND PAINTED TEES will come in reused mail bags, jiffy bags or similar where possible.

⮚ I offer gift wrapping as an add-on for my HAND PAINTED TEES for those occasions when you need the packaging to look nice! This add-on service includes rustic brown paper and string wrapping, a gift tag with a personalised note from you. And they will ALWAYS be sent in a new postal bag in case you need it to go directly to the gift recipient. Gift wrapping is NOT available on other items.

⮚ Buyers are wholly responsible for any additional charges imposed by their country of residence. When you buy items from abroad, you may be subject to taxes and fees if the item gets caught in customs. Even gifts can be subject to these fees. I am NOT responsible for such fees, that is the responsibility of the recipient. Please also be aware that items subjected to these fees may also be held in customs for extended periods of time, delaying delivery to you. Again, this is not my responsibility or fault, that's how buying internationally works and always has worked.

⮚ PLEASE TRIPLE CHECK YOU ARE PROVIDING THE CORRECT SHIPPING ADDRESS BEFORE CONFIRMING YOUR ORDER! It is a very common mistake! It happens ALL THE TIME! Go check! Right now! Let me know straight away if you accidentally gave the wrong address so I can cancel your order and you can place a new one with the correct address. I am NOT RESPONSIBLE if you provide the wrong address. You will not be refunded if you fail to make me aware before the item is shipped. CHECK YOUR ADDRESS and then CHECK IT AGAIN! And then maybe once more, just for good measure!
Privacy
Now for some boring legal stuff... To fulfill your order, you provide certain information such as your name, email address, postal address and payment information. This information is obviously required to fulfill your order and is shared with Etsy.com & my production partner Printful.com. If you'd like to know more about what we do with your information and your rights, check out this link or get in touch with me directly. https://www.etsy.com/uk/legal/privacy/

More information

Last updated on Mar 26, 2019
Frequently asked questions
Gift wrapping and packaging

I offer gift wrapping for an additional £5 on HAND PAINTED TEES only. At Checkout, you'll see an option for "this is a gift".

Custom and personalised orders

I can create custom designs and offer existing designs on products not currently offered!

The possibilities are truly endless! If you want something specific, send me a message and lets discuss the options!

Sizing details

Most of my t-shirts (unless otherwise stated) are Gildan Brand Mens sizes. https://www.gildan.com/pages/size-chart

If you need something specific - plus sizes, womens, kids, you name it and I'll source it! Send me a message!

Care instructions

There are no specific care instructions for my t-shirts, but I would always recommend washing all clothes at cooler temps and avoiding the tumble dryer where possible. Your clothes will last longer and so will the environment. :)

I need this by a certain date

Ask first. Please! You never know. A lot of it depends on my workload. In general though, I can try, but I am at the mercy of the International postal services. If you're not in the UK, you really need to leave *at least* 3 weeks between ordering and receiving.