Most of all, I want you to be happy with your purchase from me. If you have any problems or concerns, please contact me, and I know we can work out a solution. I take all returns, minus the cost of shipping.

You can send me a convo or e-mail me at coleandjosephine [a] gmail . com

I accept both PayPal and money orders. I do not ship items until I receive and verify payment. I do not have a deadline on payment, per se, but I will cancel a sale after a ridiculously long period of time from the purchase date (like three months) except in the case of original art, which I will cancel after 5 days of non-payment.

Above all I want you to be happy, so let me know if there is anything that I can do to make your shopping experience ideal.


COUPONS AND DISCOUNT CODES:

Coupons and discount codes are handled on of two ways:

1. You send me a convo or e-mail detailing the items you wish to buy and the coupon or discount code, and I will make a custom listing for you with the price already adjusted.

2. You make your purchase and include the coupon or discount code in the “message to buyer” section of the invoice. After payment has been confirmed, I will refund you the discount amount.

If any of this is confusing at all, do not hesitate to contact me!

TRADING:

I love to do trades, please just convo me. The worst I ever say is no (and I usually don't say that), and even then I say it nicely. I am interested in jewelry, home goods, zines, felt objects, clothes for any gender or age, books, findings, toys, art, and just about everything else. I hope to hear from you!

All packages ship within five business days of payment clearance. I ship to the address that you provide to ETSY (NOT to your PayPal account address), so please make sure that the address that you provide to ETSY is correct! If you do not want to use this address, please let me know in the "message to seller" section of the invoice.

I ship via usps, which I have found to be extremely reliable. Basic shipping does not include package insurance or a tracking number. If you would like to include any of these services or would like expediated shipping, please contact me and I will do anything I can to make it happen. I will refund any shipping that is overpayed if the difference is $1 USD or over.

Gift packaging and shipping are available. Just let me know how I can help you. If you would like to let me know this is a gift before you make your purchase, I can personalize the listing for you. If you are like my mom and like to fly by the seat of your pants, just let me know this is a gift in the "message to seller" section of the invoice and I will contact you if I have any questions.

I am very concerned with natural conservation, so I try to use reclaimed, recycled, or environmentally friendly shipping items whenever I can. In this spirit, I do not include a print out of your invoice since I find most of this loose paperwork to be redundant and stressful! If you would like a printed invoice from me, please let me know, and I would love to send you one that has been printed on recycled paper.

Print Quality:
All reproductions are printed on 110 lb. pure white stock using an Epson CX6600 using archival ink that is rated for 100+ years. I print each 8"x10" and smaller print myself, which makes it possible for me to offer affordable prints. You will never receive a print that is smudged or has lines running through it. I only send reproductions that I would hang in my own home, and I am very picky.

I know that you do not have to buy handmade. I know you could just go down the street and pick something up at a superstore. I would like to thank you for considering purchasing from me. You are personally helping fulfill my dream of being a working artist. Thank you so much for your support. I truly appreciate your interest and your time!

If you have any other questions, concerns, thoughts, or would just like to chat, please feel free to contact me by convo or e-mail.

coleandjosephine [a] gmail . com

Thank you and have a lovely day,
Nicole

My life & times - www.coleandjosephine.blogspot.com