joyfuljanssens' Shop Policies
Payment must be received and cleared before work can be started on any orders. Proofs cannot be sent on any paper goods until payment is received.
Orders usually ship within 3 business days from the time of purchase unless it is a large custom order with more that 5 items. Items ship standard or priority unless you request faster shipping where extra charges will apply. Please allow an extra 5 days for international shipping. Please note that buyers are responsible for any and all duties and customs charges that may be incurred.
Refunds and Exchanges
If your item is damaged or you are not satisfied for any reason, you can make an exchange, or I will refund the cost and shipping upon return of the original item. Exchanges or refunds should be requested within 45 days of the transaction.
Additional Policies and FAQs
If you are ordering 3 or more of the same item from my shop, please send me a convo for a wholesale and shipping discount.
Last Updated May 27, 2011