We trust you'll love our products, however If at any time you receive something from JoyfullyYours.etsy.com that does not please you, please e-mail us and we can come to a amicable agreement. Because our products are printed material and /or digital files, we do not offer refunds at this time, but will gladly work through any difficulty. We want you to be well pleased with your purchase. Thank you!

We accept payment through PayPal because Paypal is the quickest and easiest method of payment. You can either log into your PayPal account, or use a credit card or e-check through PayPal without having to register for an account.

United States postal money orders are also accepted if mailed within 2 days of placing your order. Please notify seller if you plan to pay this way. Your order will not be shipped until your USPS money order is received. Please be patient with the mail service. If you have waited more than two weeks from sending the money order, please contact me to see if there has been a delay. I will investigate. Thank you.

Payment must be made within 2 days of your purchase. If no payment or communication is received from the buyer, the order will be cancelled after 2 days. Payment must be made before item will be shipped.

We trust you'll love our products! However, if you should wish to cancel a purchase, any cancellation must be made according to Etsy policy.

All shipping of printed cards and photos is done by first class mail through the United States Postal Service. The prints and cards are shipped in rigid or padded photo mailers to keep your order in excellent condition as it travels to you. If for some reason you should receive a damaged card or print, please e-mail me as soon as possible so that I can remedy the situation.

Personalized orders may take longer.

When you purchase a digital product, no physical item will be shipped. You will be able to download your product through Etsy shortly after payment is received.

After having saved the file, you may open it and print from it at your discretion and in keeping with our copyright policy which is stated in the listing.

CUSTOMIZING / PERSONALIZING

Many of our cards and prints can be personalized. We also offer our services to you for personalized stationery and announcement cards. I love to make things especially for YOU!!! Just ask!

Almost all of the items you find in JoyfullyYours.etsy.com can be personalized or customized to fit your needs. All items are sold with the options offered in the listings. If you see an item that you would like customized with a special verse or a personal message, name, or to commemorate a special occasion, please contact me before you purchase unless the item is a personalized sample.

If you would like to personalize any card, photograph or print, the name and date are included in the personalized sample listings. If you would like other information added, the cost is normally $2.00 per additional line.

If you find a photograph or special background in JoyfullyYours.etsy.com that you would like to add to or change the verse on, please contact me before purchasing. I will make that listing especially for you. If there are any additional charges for the changes, I will let you know ahead of time so that you can make an informed purchase. Thank you!

Note: When ordering a custom piece I want you to be happy! I know sometimes that requires making a sample and sometimes changing your individual piece and making a second sample. This is part of the custom order process. Please note, though, that it would be to your best interest to have in mind exactly what you want before you make that special request. In that regard, having to make a third or fourth sample and so on will cost me time and you money. Only a first and second sample are included in the quoted price for a custom project.

COPYRIGHT POLICY

These cards, prints and printable downloads are my original design and/or artwork. All of them are protected by copyright. We ask that you do not copy or reproduce copies of any card, print or digital file for resale or for free without the express written permission of the copyright holder, Joy Books. Please contact me to obtain permission.

If a product has limited permission granted in writing on its particular listing, be aware that this permission is granted for that listing only. This may vary from product to product. If permission is not granted in writing on the listing, know that it has not been granted for that item. Thank you!

Most of the photographs I use are my own originals. For these, I hold the complete copyright. A few that I use are in the public domain. Other photos and artwork belong to friends and family who have granted me permission to use their artwork in my designs. On these, my copyright is on the design and display of the card or print. On each one I give credit to the photographer or artist who owns the copyright for the artwork when known.