JoyInTheGems

Handmade Christian Necklaces

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Sienna Hermary

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Sienna Hermary

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Quality 4 Shipping 7 Customer service 8

About JoyInTheGems

Sales 330
On Etsy since 2015

Hello! My name is Sienna, and I live in the province of Alberta, Canada. :)

Since 12 years old, I've been running a Christian blog on Instagram (@SincerelybySienna) which I NEVER expected to blow up as much as it has! I have always loved writing and encouraging others, and I am honoured that God has used this blog as an outlet for His purposes--all the glory and credit goes to Him!

Honestly, I can't pinpoint when this business began or how it started because it came on so gradually. What I DO know is that this became a practical ministry extending from my blog--giving people the opportunity to not only read God's Word, but also to carry this truth with them as they go about their day.

Although I love what I do, the heart of this business is not the products--it is purely Christ Himself! My aim is not to make myself known or this business known, but to make Him known by what I can create for Him using the gifts He has given me. Therefore, I hope you don't see these products as just beautiful objects, but as significant and meaningful reminders of God's faithfulness in your life--despite what your circumstances may be.

My prayer is that God will use these designs to remind you of His truth when you need it and that you with be encouraged in your faith because of it, because a relationship with God is the most beautiful, precious gift that you could have in your life.♡

Blessings,
Sienna ♡

Shop policies

Last updated on June 2, 2020
I am a blogger, university student, and overall busy girl! I try my best to complete orders ASAP, but please understand if they take a little longer. I sincerely appreciate your patience!

Accepted payment methods

Paypal Mastercard Visa American Express Discover Apple Pay Klarna Giftcard
Accepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
I gladly accept cancellations
Request a cancellation within: 24 hours of purchase
I don't accept returns or exchanges
But please contact me if you have any problems with your order.
Returns and exchange details
If you receive your item with issues which are my fault (damage, wrong item, not as described), your money will be completed refunded either through Etsy or through a payment to your email via PayPal. Please send me photo proof to show what is wrong with your item :)

If you received a damaged or wrong item, you may choose to either receive a full refund or have a new one sent to you. Either way, you will be able to keep the package that I sent to you the first time.

If your shipment does not arrive within 3 weeks (not including holidays), I will send you out a brand new package! **Please keep in mind long weekends and holidays**

If you order an item and decide that you don't want it once you have received it, I am sorry but I do not offer refunds. Thank you for understanding!
Payment
I accept nearly all payment methods in my shop. You can pay with debit, credit, PayPal, Etsy gift cards, and pretty much anything else!

My cancellation policy is 24 hours or less after the order, and you may not cancel after the order has been shipped.
Shipping
All of my items are flat-rate shipping. This means that the shipping cost will be the same no matter how many items you order.

If shipping ends up costing less than you paid for, I will return the excess money to your email via PayPal. :)

CANADA:
All of my Canadian shipments are sent through Canada Post's Oversize Letter Mail. Letter Mail generally takes about 2 business days within a city, 3 days within a province, and 4 days nationally. If you live in a small town, it may take a day longer as well. This option is cost-effective and fairly quick, but it does not include tracking, coverage, or delivery guarantees. If you are needing tracking and/or express on your order, an optional upgrade for Xpresspost (1-2 business days, $100 CAD liability coverage and guaranteed on-time delivery) is available at the checkout.

USA:
My standard shipping option for the USA is Tracked Packet - USA (via Canada Post). This includes tracking, up to $100 CAD in liability coverage, and takes 5-13 days to be delivered. (Please message me if you are wanting a cheaper shipping option that does not include tracking, or if you would like to pay for expedited shipping.)

INTERNATIONAL (Outside Canada & the USA):
International shipments are sent out via Canada Post's Tracked Packet - International. Tracking and up to $100 CAD liability coverage are included, and delivery should take approximately 6-10 business days. (Please message me if you are wanting a cheaper shipping option that does not include tracking, or if you would like to pay for expedited shipping.)
Additional policies and FAQs
Please message me if you are wanting a custom order or if you are wanting to purchase wholesale. :)