joytanner

Each piece that I create is completely handmade and one of a kind. Therefore, colors, shapes and sizes can vary slightly from piece to piece, which is an element that I cherish in my work.

However, I want you to be pleased with your purchase. If you are unhappy with your purchase, you may return it for a refund within 5 days of receiving the item, at your cost of shipping. I will refund your purchase price minus the cost of shipping the item. All sales are final after five days of receipt of purchase.

If your items arrive damaged due to shipping, please save all packing material and items broken exactly as it arrived. Contact me as soon as possible and we can work out the return shipping. I will refund you for your purchase or ship you an exchange item.

All other damage from general use will not be considered for return.

I accept payment through Paypal or Direct Checkout with any credit card.

All North Carolina residents will be charged 6.75% sales tax with their order.

Each piece will be carefully packed and shipped out in the United States using USPS Priority or UPS for larger or multiple items. Your package will be insured and shipped within 4 business days of receiving payment, with expected delivery around 2-3 business days after initial shipping.

International shipping orders are sent via USPS Priority Mail insured. The buyer is responsible for any import taxes or tariffs on international purchases.

If you would like a faster shipping option, please contact me and I would be happy to arrange that for you. The customer is responsible for the additional shipping fees.

Please contact me if you have any questions about the pieces or shipping/payment policies or want more detailed pictures of the pots, I'd be happy to give you more information. If you have a special request, please don't hesitate to ask!

Galleries: if you would like information about selling my work please contact me.

Thank you for your interest in my work and supporting handmade.

All rights reserved by Joy Tanner