jptreeman

COOLaserCraft

Rock Island, Illinois 529 Sales On Etsy since 2009

5 out of 5 stars
(101)

Announcement   Custom marking, cutting and fabrication services.

I love making special, one-of-a-kind things that make people wonder. "How did he do that?"

Announcement

Last updated on Oct 3, 2016

Custom marking, cutting and fabrication services.

I love making special, one-of-a-kind things that make people wonder. "How did he do that?"

Jim Puentes

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Jim Puentes

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Reviews

Average item review
5 out of 5 stars
(101)
See reviews that mention:
quality shipping customer service
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About

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Shop members

  • Jim

    Owner, Creator

Shop policies

Last updated on December 9, 2017
I make custom cut and engraved items with detailed graphics. I work with many materials - acrylic, wood, leather, glass, fabrics, paper and some metals.

Accepted payment methods

  • Visa
  • Mastercard
  • American Express
  • Discover
  • Apple Pay
  • Klarna
  • Sofort
  • Ideal
  • Paypal
  • GiftcardAccepts Etsy Gift Cards and Etsy Credits
  • Money Order
  • Check
Returns and exchanges
I gladly accept returns and exchanges
Contact me within: 14 days of delivery
Ship items back within: 30 days of delivery
I don't accept cancellations
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
  • Custom or personalized orders
  • Perishable products (like food or flowers)
  • Digital downloads
  • Intimate items (for health/hygiene reasons)
Returns and exchange details
No refunds on lost, damaged, or stolen parcels. You have 7 days from receipt of product to contact me if you are unhappy with your purchase. I will do my best to remedy the situation with a replacement or refund.
Payment
You may pay through Etsy Payments, PayPal, money orders and checks. Payment is due within 48 hours. Item will ship after payment clears.
Shipping
Items are shipped within 48 hours after payment has cleared. I do my best to ship the same day. Shipping costs do not include insurance.
Additional policies and FAQs
I can personalize any item I sell. For many items the personalization is free and is usually noted in the item description as such. For others there may be an additional fee. Please contact me with your ideas and I can provide a quote.