Functional Fused Glass Art

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Shop policies

Last updated on March 4, 2011
Welcome to my Etsy shop. Every item in my shop is handmade by me in my studio. If you have any questions about my work please convo me. I'm happy to answer any questions.

Accepted payment methods

Returns and exchanges
RETURNS: If you are not happy with your item for whatever reason, please contact me within 3 days of receipt. This does not include custom orders, which are not returnable. Return it to me within 10 days, in the same condition you received it, for a refund of the purchase price. Shipping is non-refundable.

DAMAGED: If your item is received damaged, please contact me within 3 days to make arrangements for a full refund or replacement once I receive it. All items are one-of-a-kind so exact replicas are not possible.

LOST: If you have not received your purchase 10 days after I have shipped it to you, please convo me. I will check the Delivery Confirmation and if it is determined that the item is indeed lost, I will issue you a refund.
Payments must be received within 3 days of purchase or item will be relisted.

I accept credit card payments through PayPal. International purchases must be through Paypal.

I also accept money orders and personal checks, but will not ship item(s) until money order or check has cleared.

If money order or check is not received within 7 days I will relist item.
Large pieces are shipped USPS Priority. I have found it to be the cheapest and safest way to go.

Necklaces, charms, magnets are shipped First Class. I will upgrade to Priority, at your cost, if you prefer.

Insurance is included in the shipping cost for items over $50.

If I have overestimated any shipping charges I will happily refund the overage.

I will do everything I can to ship the same day payment is received. I will post in my Shop Announcement if there is any reason shipments are delayed (vacation, illness, etc.)

International Customers:
Buyer is responsible for any and all duties levied on package.
Additional policies and FAQs
I love to do custom orders. If you want a particular color, size or design I will try my best to accommodate you. I require a 50% deposit on all custom work to cover materials. This deposit is non-refundable.

All of my work is food safe and lead free unless stated in the description.

I recommend all pieces be hand washed.

I pack carefully so your purchase arrives intact.