jsturquoise's Shop Policies
Welcome to JS turquoise. My goal is to bring you a piece of turquoise jewelry that you love and to do it efficiently and professionally. Please feel free to contact me with any questions and thank you for looking at my shop!
I accept paypal and etsy direct checkout. I will ship your item(s) promptly after payment is received.
I ship using the US post office. If you would like to add anything like delivery confirmation or insurance, just let me know when you purchase your item. I'll only charge you my actual cost to upgrade your shipping. The same will apply if you would like me to use a different shipping carrier or to expedite the shipping. Need me to overnight your package for a last minute gift? No problem. Like I said, I'll only charge you the actual shipping cost.
Refunds and Exchanges
Refunds are accepted for 7 days after the sale. Buyer will pay return shipping. If you are not happy with an item for any reason, please contact me and I will do what I can to make it right. I want you to be happy with your purchase and love your new piece of jewelry!
Additional Policies and FAQs
I do take requests for custom orders. If you are interested in a piece of jewelry in my shop, but it's the wrong size, let me know. Some rings can be resized. Charges will be determined based on the difficulty and time involved to resize the ring. If it can't be resized, I will be happy to make you a similar item with another stone I have or with a stone in your collection.
Last Updated May 9, 2013