Art & illustration

London, United Kingdom

JuJuandBubba is taking a short break


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Shop policies

Last updated on March 6, 2011

Thank you for visiting JuJu and Bubba’s shop.

NB I do have stock of some items and I will post these out within 7 days. Certain products are handmade to order . Please see individual listings for details and availability.

I will email/convo you when the item is ready to be dispatched. I aim to have a turnaround of 10-14 days, plus shipping time.

There will be very slight variations from the image shown, to ensure each one is unique in some way!

All my creations are made and stored in a pet free, smoke free environment.

Accepted payment methods

Returns and exchanges
If you are happy with your purchase, please tell your friends; if not please tell me.
I will do my utmost to put it right for you.

NB All items are carefully inspected before they are dispatched to ensure quality and customer satisfaction. Due to the nature of certain products such as freestyle machine embroidery and fabric appliqué, some fraying of the fabric will be visible. This is considered a desired, intrinsic element of this type of creation and is in no way to be regarded as a fault.

I have tried to demonstrate this through the detailed close up photography. I therefore encourage you to view ALL 5 photographs very carefully before making your purchase.

A refund of the purchase price will only be given if the item is faulty, therefore returns must be made within 7 days after receiving the item, and a reimbursement of the item purchase price only, will be made as long as the item is returned unused.

Unfortunately packing and postage costs are non refundable.

You will be responsible for return postage and for items that fail to reach me. Always obtain a CERTIFICATE OF POSTING as proof.
All payment is made via PAYPAL at the time of purchase.
If for some reason your PAYPAL payment has not been received within 3 DAYS the order will be cancelled.
All UK deliveries will be via ROYAL MAIL first class post.

I endeavour to post out available items within 7 days of receiving payment, though it generally is much sooner.

A Certificate of Posting is always retained, should there be a problem with the delivery.

For OVERSEAS deliveries the postage does not include tracking. If you wish to have the parcel tracked please convo me for a quote prior to purchasing.

If you have any special requests regarding posting then please do not hesitate to contact me either BEFORE you check out or within 24 hours of purchase.

Please do let me know if you need your item by a certain date, I will do my utmost to accommodate your requirements.

Please feel free to contact me VIA EMAIL regarding your delivery. I will respond to you within 24 hours.

For an additional £2, I am more than happy to giftwrap your item with high quality tissue paper, gift wrap and a bow in co-ordinating colours, plus a handwritten card with your message in. Please convo me beforehand if you require this option or within 24 hours of purchasing the item. If the item is to be delivered to a different address, then convo me immediately with the new address.

NB We are not responsible for errors on the part of the buyer, such as errors in the shipping address provided.
Additional policies and FAQs
NB I do stock certain items items and I will post these out within 7 days of purchase.


Certain products are made to order and therefore the time scale will differ. Please see individual listings for details and availability.

I will email/convo you when the item is ready for dispatch.

I aim to have a turnaround of approximately 7-10 days.

As each item is individually handmade, there will be slight variations from the image shown e.g. vintage buttons, fabric pattern placement, whiskers.

I like to make sure each one is unique in some way so that you are getting a one-of-a-kind creation.

PLEASE BE AWARE -Due to the nature of my creations, I use a number of small parts which therefore renders them as unsuitable for babies and children.They are NOT to be regarded as toys and are purely for decorative purposes.
This applies to ALL my creations so I can sleep at night without worrying about your little ones!!

Though I'm sure parents will use their best judgement!

NB NONE of my items are machine washable - spot clean only.

Thank you for taking the time to read my policies - I know it's boring but it is essential and helps you make informed purchases.

All patterns, designs, creations and photographs are the property of JuJu and Bubba and therefore all rights are reserved. ©
Please respect the © copyright of artists