JujuandRooAU

Handmade Clay Jewellery

Brisbane, Australia

Top shop for gifts.

Buyers bought gifts from this shop and gave them 5-star reviews!

JujuandRooAU is taking a short break

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Note from shop owner Juju and Roo is taking a break. See you when we get back.

Note from shop owner

Last updated on Apr 29, 2024

Juju and Roo is taking a break. See you when we get back.

Richa

Contact shop owner

Richa

Reviews

Average item review
5 out of 5 stars
(73)
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Shop policies

Last updated on Nov 12, 2021

Shipping

See item details for estimated arrival times.

Customs and import taxes

Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.

Payment options

Secure options
Paypal Visa Mastercard Discover Apple Pay Klarna Giftcard
Accepts Etsy Gift Cards and Etsy Credits
Etsy keeps your payment information secure. Etsy shops never receive your credit card information.

Returns & exchanges

See item details for return and exchange eligibility.

Cancellations

Cancellations: not accepted

Please contact the seller if you have any problems with your order.

More information

Last updated on May 18, 2022

Frequently asked questions

CARE INSTRUCTIONS

- Polymer clay jewellery is not recommended to be worn in water.
- Avoid contact with makeup, hair products and perfume as these may stain your jewellery.
- Brass components will tarnish over time. Simply polish with a jewellery cloth to bring it back to life.
- To clean your jewellery, gently wipe it with a lint-free jewellery cloth or a moist soft fabric.

SHIPPING

- Your order will be dispatched within 1-3 business days via Australia Post.
- Please note, Australia Post may take longer than usual to get your package to you due to COVID 19 restrictions.
- Please select Express Post if you require your order urgently.
- We currently offer shipping within Australia only.

LOCAL PICKUP

- FREE local pickup is available for collection from Rochedale, Queensland. Use code LOCALPICKUP at checkout for the standard delivery fee to be waived.
- We will send you a message to let you know when your order is ready for collection (within 1-3 business days) to arrange a pickup day and time.

REFUNDS & RETURNS

- Due to hygiene reasons, we cannot accept returns for change of mind.
- If your earrings arrive damaged, or break within one week of arrival, please contact us within seven days of delivery so we can organise a replacement (depending on the style of earrings) or refund you the price of the earrings.