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jujubeedesign's Shop Announcement

*** Jujubee Design will be closed for vacation from June 10th - June 16th. All orders will be processed according to posted turnaround time when I return on June 17th. Please contact Jujubee Design with any questions prior to purchasing. Thanks! ***

Welcome to jujubee design! Here at jujubee design, my philosophy is that there should be no "bad invitation decisions," as I like to call it. You shouldn't have to compromise on design and style because of a small budget. Everyone deserves to wow their guests with beautiful invitations. After all, the invitation is the first step in setting the tone of the event. So browse through my designs and please let me know if you have any questions. I love working with my customers and creating something special. So if you want to tweak a design or create something completely new, please let me know! We will work together to design something uniquely you! Happy shopping!

Facebook: https://www.facebook.com/pages/jujubee-design/277369606431
Twitter: @jujubee_design
Instagram: http://web.stagram.com/n/jujubeedesign/
pinterest: pinterest.com/jujubeedesign/

Check out jujubee design's mention in The Tale of a Southern Belle Blog!: http://southernbellejm.blogspot.com/2010/08/wedding-wednesday.html

jujubeedesign's Shop Policies

Welcome

*** Jujubee Design will be closed for vacation from June 10th - June 16th. All orders will be processed according to posted turnaround time when I return on June 17th. Please contact Jujubee Design with any questions prior to purchasing. Thanks! ***

Welcome to jujubee design! Here at jujubee design, my philosophy is that there should be no "bad invitation decisions," as I like to call it. You shouldn't have to compromise on design and style because of a small budget. That's why I offer both handmade invitations as well as the new Click, Print, Party!™ Digital Invitations. Because everyone deserves to wow their guests with beautiful invitations. After all, the invitation is the first step in setting the tone of the event. So browse through my designs and please let me know if you have any questions. I love working with my customers and creating something special. So if you want to tweak a design or create something completely new, please let me know! We will work together to design something uniquely you! Happy shopping!

Follow jujubee design!
fb: companies.to/jujubeedesign
twitter: @jujubee_design
instagram: web.stagram.com/n/jujubeedesign/
pinterest: pinterest.com/jujubeedesign/

Payment

Online payments are handled by your choice of paypal or etsy direct checkout.

PayPal is authorized by the Financial Services Authority. All online transactions are secure as PayPal uses the industry standard - Secure Sockets Layer (SSL). For more information on PayPal and their privacy and security policy, please visit paypal.com.

Direct Checkout is a payment method that offers buyers the option to pay by credit card, debit card, or Etsy Gift Card without going through paypal.

Shipping

[ SHIPPING ]
Shipping for Digital Files is FREE! PDF files will be emailed to the email address you have on file with Etsy. It is the responsibility of the buyer to ensure that the correct e-mail address is on file with Etsy. We cannot be responsible for files sent to an outdated e-mail address still on file.


[ TURNAROUND TIME ]
*** Jujubee Design will be closed for vacation from June 10th - June 16th. All orders will be processed according to posted turnaround time when I return on June 17th. Please contact Jujubee Design with any questions prior to purchasing. Thanks! ***

Please allow approximately 5 business days (from the time your order is placed/all info and payment is received) for your PDF Proof. A PDF Proof of your item will be emailed to the email address you have on file with Etsy.

Please review the PDF Proof for content and color. Info will be entered the EXACT way that it is received. If revisions are not needed, your PDF Proof will serve as your final ready to print PDF. Please respond to the PDF Proof e-mail with "revisions not needed" so your order can be closed out. By approving the PDF Proof, you are agreeing that spelling, content, color, and layout are correct. You also understand that your document will print exactly as it appears in the PDF Proof. You acknowledge that once your PDF Proof has been approved and the final ready to print PDF has been e-mailed, additional changes cannot be made.

If revisions are requested, you will receive your revised PDF Proof within approximately 2 business days. 1 round of revisions is included in the purchase price which includes minor changes (spelling and typos) to the file. Any additional revisions will be an additional $10 design fee, unless additional revisions are at the fault of the seller.

Once the PDF Proof has been approved, your final, ready to print PDF will be e-mailed in approximately 1 business days. By approving the PDF proof, you are agreeing that spelling, content, color, and layout are correct. You also understand that your document will print exactly as it appears in the PDF Proof. You acknowledge that once your PDF Proof has been approved and the final ready to print PDF has been e-mailed, additional changes cannot be made.

As jujubee design cannot begin processing your order until we have received all of the info for your order, turnaround time will not begin until all info is received. Jujubee design is not responsible for delays in production if buyer does not respond to etsy convos requesting information.

An estimated shipping date is provided on your Etsy receipt after purchase. This is an estimate only in accordance with my posted turnaround time. It is the responsibility of the buyer to purchase in an appropriate time frame to allow for stated turnaround time. Requesting a specific need by date in the notes to seller section when purchasing does not guarantee a specific e-mail arrival date.

If you need your item sooner, you can add Rush Service to your order when checking out.

1 Business Day Rush - You will receive your PDF Proof in 1 business day from the time your order is placed/all info and payment is received.

3 Business Day Rush - You will receive your PDF Proof in 3 business days from the time your order is placed/all info and payment is received.


[ HOURS OF OPERATION AND STORE CLOSINGS ]
Knucklehead Needlework operates on business days as follows:
Monday-Friday 9am-5pm CST

Knucklehead Needlework will be closed the business day before, the business day on, and the business day after the below listed dates:
New Year's Day - January 1
Third Sunday in the paschal lunar month - Easter Sunday
Last Monday in May - Memorial Day
July 4 - Independence Day
Fourth Thursday in November - Thanksgiving Day
December 24 - Christmas Eve
December 25 - Christmas Day

Knucklehead Needlework will be closed on the following business days:
February 14 - Valentine's Day
March 20 - Personal Day
May 28 - Personal Day
August 27 - Personal Day
October 31 - Halloween
November 6 - Personal Day
November 8 - Personal Day
December 17 - Personal Day

Refunds and Exchanges

All sales are final including additional revision fees and rush service. Order cancellations are not accepted. Submitting a cancellation request does not automatically cancel your order.

Due to the custom and digital nature of our made-to-order items, all sales are considered final upon receipt of payment. Refunds and returns are not accepted. We will, however, fix something if it is done incorrectly.

Any issues with your item must be brought to jujubee design's attention with 24 hours of receiving your e-mailed PDF. If there was an error on the part of jujubee design, an arrangement will be made to rectify the situation.

Discounts will NOT be applied OR refunded after your order is placed.

Additional Policies and FAQs

[ DESIGN ]
All items are designed using the design elements and fonts shown in the sample photos. Custom designs are available for an additional fee. Please see specific listings for specific pricing info. All items are single sided unless stated otherwise. Single sided items can be designed double sided for an additional fee. Please see specific listings for specific pricing info.


[ COPYRIGHT & LICENSING NOTICE ]
The digital file that is being provided to you is licensed to you for any reasonable personal purposes, including but not limited to: printing, copying, and emailing. Your license does not include use that results in financial gain, including but not limited to: advertising, stock photography, print sale profits, or resale of any nature.

Your purchase of the digital file releases jujubee design from any liability due to loss or damage of the digital file, and also releases jujubee design from any obligation to maintain copies of any digital files. You hereby grant to jujubee design the right to use and publish images of the digital file to further promote its service, including portfolio, web site, display, advertising, and editorial use. Jujubee design agrees to limit the use of these images promotional use only.

jujubee design may revoke this license at any time and for any reason. jujubee design retains all copyrights to the digital file and derivative works thereof. By using this digital file, you are agreeing to the above terms.

• Personal Use — All items are for personal use only.
• Noncommercial — You may not use this work for commercial purposes (with or without a profit).
• No Derivative Works — You may not alter, transform, or build upon this work.

You may not places images of my work on your website, blog, etc for promotion of your own company without written permission from me. If permissions is granted, you must credit me and link visitors to my shop.


[ ADDITIONAL INFO ]
All items are designed to order. If you order multiple items, your order will be processed once jujubee design has received all the information for all the items.

As all items are individually handmade, there will invariably be small discrepancies from time to time between the photograph on the website and the received item. jujubee design cannot be held responsible for this.

Due to variances among color monitors, the colors you see on your screen may not be a totally accurate reproduction of the actually product. I strive to make my colors as accurate as possible, but scene images are intended as a guide only and should not be regarded as absolutely correct.

Last Updated June 7, 2015