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Last updated on January 15, 2014
Thank you for your interest in Pelican Threads! I know you will be satisfied with your purchases! Please let me know if would like a higher quantity than is listed. I will do my best to accommodate you.
Accepted payment methods
Payment may be paid by check order or by credit/debit card through PayPal. Please be aware that item(s) will be shipped once payment has been received/cleared. Full payment is required up front for any custom orders :)
Items are shipped within 3 business days excluding custom orders. Let me know through convo (at time of payment) if you would like the item(s) shipped to a different address than specified in your Etsy account. Otherwise, I will ship to the address indicated through Etsy. To keep your shipping charges reasonable, I ship via USPS First Class Mail. Please note that this service does not include tracking or insurance. If you would like to upgrade your shipping method to Priority or Express just let me know and I'll get right back to you with a shipping quote.
Refunds and Exchanges
It is very important to me that you are satisfied with your purchase! If there is any problem with your order, e-mail me right away and I will make it right! If for any reason, you need to return or exchange any items, you must contact me within 3 days of receiving your purchase for arrangements. We expect payment to be completed promptly after the order has been placed. If not, you will receive a friendly reminder a couple days later. If after a week, payment has not been secured, the order will be cancelled.
Additional policies and FAQs
I think Pelican Threads would be fantastic for bridal parties, baby or bridal showers, "prizes" or "gifts" for parties and get togethers...etc. Just message me and let me know what you're looking for!