ChiArends
2,763 Sales
Shop policies
Last updated on
March 10, 2019
Welcome to Bemur. Please kindly read our shop policy before you place an order. Thanks.
Accepted payment methods
Accepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
I gladly accept returns and exchanges
Contact me within: 14 days of delivery
Ship items back within: 30 days of delivery
I don't accept cancellations
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
- Custom or personalized orders
- Perishable products (like food or flowers)
- Digital downloads
- Intimate items (for health/hygiene reasons)
Questions about your order?
Please if you have any problems with your order.
Returns and exchange details
▓▓▓【RETURN & EXCHANGE POLICY】▓▓▓
PLEASE READ THIS POLICY CAREFULLY BEFORE YOU PURCHASE
ALL RETURNS/EXCHANGES MUST BE REQUESTED WITHIN 10 DAYS OF RECEIPT OF THE CLOTHES
█ Quality Problem or Flaw
U.S. buyers: Yes, can return for full refund. Seller will pay for return shipping.
International buyers: Yes, can return for full refund. Seller will pay for return shipping.
█ Non-Quality Return/Exchange (such as you don't quite like the style, fit, or color)
U.S. buyers: Yes, can return for refund, minus the original shipping cost. Buyer pays for return shipping. For exchanges, buyer pays for return shipping, and seller pays to send new package.
International buyers: Yes, can return for refund, minus the original shipping cost. Buyer pays for return shipping. For exchanges, buyer pays for return shipping, and buyer will need to pay for second shipping.
█ If any of this is unclear, please send me a conversation with your specific concern.
PLEASE READ THIS POLICY CAREFULLY BEFORE YOU PURCHASE
ALL RETURNS/EXCHANGES MUST BE REQUESTED WITHIN 10 DAYS OF RECEIPT OF THE CLOTHES
█ Quality Problem or Flaw
U.S. buyers: Yes, can return for full refund. Seller will pay for return shipping.
International buyers: Yes, can return for full refund. Seller will pay for return shipping.
█ Non-Quality Return/Exchange (such as you don't quite like the style, fit, or color)
U.S. buyers: Yes, can return for refund, minus the original shipping cost. Buyer pays for return shipping. For exchanges, buyer pays for return shipping, and seller pays to send new package.
International buyers: Yes, can return for refund, minus the original shipping cost. Buyer pays for return shipping. For exchanges, buyer pays for return shipping, and buyer will need to pay for second shipping.
█ If any of this is unclear, please send me a conversation with your specific concern.
Payment
We can accept credit and debit cards, Etsy gift cards and other international payment methods where available.
Make sure you took the extra payment step at the end of checkout. It is an easy thing to miss. You should receive a separate confirmation for a PayPal payment.
Make sure you took the extra payment step at the end of checkout. It is an easy thing to miss. You should receive a separate confirmation for a PayPal payment.
Shipping
Processing time
The time I need to prepare an order for shipping varies. For details, see individual items.
Estimated shipping times
North America:
First Class Shipping(5-9 days) plus processing time.
Priority Mail (2-4 days) plus processing time.
Europe:
1-2 weeks plus processing time.
All of our packages are shipped through USPS. I will do my best to make sure you could get the packages within estimate time, but cannot guarantee them. I am not responsible for the packages lost or delayed by USPS.
Customs and import taxes
Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.
The time I need to prepare an order for shipping varies. For details, see individual items.
Estimated shipping times
North America:
First Class Shipping(5-9 days) plus processing time.
Priority Mail (2-4 days) plus processing time.
Europe:
1-2 weeks plus processing time.
All of our packages are shipped through USPS. I will do my best to make sure you could get the packages within estimate time, but cannot guarantee them. I am not responsible for the packages lost or delayed by USPS.
Customs and import taxes
Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.