JumpGlass

Fused Dichroic Glass Jewelry

5,028 Sales | 5 out of 5 stars

Buyers are raving!

This shop got multiple 5-star reviews in the past 7 days.

Announcement    Canada Post and USPS are experiencing significant challenges to their delivery systems due to COVID-19 and exceptional package overloads. Please be prepared for longer delivery times. ****10% OFF Sale!!! Everything in my shop is 10% off,excluding custom orders. Just enter the coupon code 10OFF in the coupon section at checkout.

Announcement

Last updated on Dec 16, 2020

Canada Post and USPS are experiencing significant challenges to their delivery systems due to COVID-19 and exceptional package overloads. Please be prepared for longer delivery times. ****10% OFF Sale!!! Everything in my shop is 10% off,excluding custom orders. Just enter the coupon code 10OFF in the coupon section at checkout.

Items

5028 Sales
 

All Items

Tracey

Contact shop owner

Tracey

Reviews

Average item review
5 out of 5 stars
(1343)
See reviews that mention:
Quality 112 Shipping 253 Customer service 183

Shop policies

Last updated on December 20, 2020
Welcome!Thank you for stopping by my shop. I love creating with glass! All items are handmade by me in my home studio.If you have any questions,please feel free to contact me.

Accepted payment methods

Paypal Mastercard Visa American Express Discover Apple Pay Klarna Giftcard
Accepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
I gladly accept returns and exchanges
Contact me within: 14 days of delivery
Ship items back within: 30 days of delivery
I don't accept cancellations
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
  • Custom or personalized orders
  • Perishable products (like food or flowers)
  • Digital downloads
  • Intimate items (for health/hygiene reasons)
Returns and exchange details
I want you to be completely satisfied with your purchase!
All jewellery is shipped in a pretty organza pouch,then protected with a bubble mailer.My fused glass pieces are extremely durable.However,if anything is damaged during shipping,please contact me,send it back,and I will repair/replace it free of charge.
If you are not completely happy with your purchase,please contact me with your concerns.Items returned within 7 days of arrival,in original condition, will be issued an exchange or full refund, minus shipping costs.
Payment
I accept PayPal because it is easiest for both customer and myself.
Shipping
All purchases are shipped within 3 business days via CanadaPost, without tracking, after payment is received. If you would like your purchase insured and/or with tracking,please contact me,and I will let you know what the extra charges will be.
***International Buyers please note that you are responsible for any and all duties and customs charges that may be incurred.
Additional policies and FAQs
I love custom orders! Please let me know if you have specific colours,shapes,images,or a size you would like to have-I will do my best to make it happen for you.(There are no returns on custom orders)
**If there is any problem with your order,please convo me before leaving feedback,so that we can work together towards a solution.
Excellent customer service is important to me!