Announcement Sadly other commitments took over and I put JumpUp out to pasture in spring 2014. For what I'm up to these days please check out my instagram account @cathaywardart
Sadly other commitments took over and I put JumpUp out to pasture in spring 2014. For what I'm up to these days please check out my instagram account @cathaywardart
Anonymous on Mar 24, 20135 out of 5 stars
i'm very pleased with my little green hill! it arrived quickly and very carefully packaged. big fan of jump up xx
Anonymous on Mar 12, 20135 out of 5 stars
Quick despatch and lovely piece, very pleased thank you!
Anonymous on Nov 15, 20125 out of 5 stars
Love my brooch, thank you!
Anonymous on May 10, 20125 out of 5 stars
i love it. nthank you :-D n
Anonymous on Feb 9, 20125 out of 5 stars
Thanks for the lovely embroidery. It arrived very well packaged and it looks great. Love it. Thank you!
Anonymous on Jan 11, 20125 out of 5 stars
Arrived today, and I am very pleased with it. Carefully packaged, with imaginative use of recycled materials in both the packaging and the embroidery itself. Wonderful texture, dreamy colours. Catherine was lovely to work with, too. Thank you!
Anonymous on Dec 3, 20115 out of 5 stars
This is lovely and arrived beautifully packaged and very quickly nThanks
Anonymous on Nov 15, 20115 out of 5 stars
Hello, nThe bag has arrived. nShe is so beautiful! - I love them. nThank you so much:) n nbest regards, Sophia
Beautiful but abused clothing gets a new lease of life!
I was working at a charity shop and saw a lot of gorgeous material going to waste due to minor flaws in garments - holes, stains, accidental shrinkage etc. I started buying the damaged garments to give them a new lease of life. I use various colours of yarn to stitch bold geometric designs into the fabric by hand.
I now own far more colours of wool skeins than is entirely healthy! I've started working with cotton yarn as well, so there are options for people who prefer cotton to wool. :)
Owner, Maker, Designer, Curator
This is me, chief maker, thinker, stitcher, emailer, packager, dispatcher, fretter, tea-maker, biscuit-eater etc. Yep, I do it alllll!
Accepted payment methods
Returns and exchanges
There are three types of situation where I can give a refund or replacement:
A – You change your mind. Please contact me within one week of the item arriving, then return the item to me (you just need to pay the postage for the return). I will issue a full refund, once I have the item back in it’s original condition.
B – Item arrives damaged or is faulty. In the unlikely event of this happening, please contact me with full details (photos of the damage or fault are helpful for me to see what’s gone wrong)
Return the item after you have contacted me, and I will send a replacement or refund you in full.
C – Lost in the mail? Luckily this is very rare! Usually, the parcel is just waiting at a mail sorting office, or left with a neighbour, but if your parcel still doesn’t arrive within 3 weeks of the dispatch date, please contact me. If we can’t track down your parcel, we’ll either agree to a replacement item being sent, or I’ll refund you in full.
Please note that some countries charge import fees/customs duties on goods coming from overseas, if the value is over a certain amount - these fees must be paid by the customer to their customs department, sorry. Buyers in the UK are not affected by this.
To the best of my knowledge, at the time of writing:
CANADA - Up to approx $20 CAD worth of goods can be imported without being charged fees.
USA - $200 before any fees are charged.
OTHER NATIONS - please contact me if you are unsure of your local import laws.
If you have any questions or concerns about import fees please contact me.
UK - First class mail. Delivery usually takes up to 3 working days.
EUROPE - Airmail. Delivery usually takes approximately one week.
USA & CANADA - Airmail. Delivery usually takes two weeks but please allow up to 3 weeks.
REST OF THE WORLD - Airmail. Delivery usually takes two weeks but please allow up to 3 weeks.
If you need tracking or faster delivery, please contact me before paying.
Want something sent to another address? Just add the address in Paypal and use that address during checkout. Please make sure the correct address is used.
I try to use eco friendly packaging for my items, which sometimes uses clean, recycled paper and card. Everything is wrapped carefully. Please contact me if you would prefer other packaging.
Additional policies and FAQs
Please remember that some computer monitors may display colours a little differently. I try to give accurate descriptions of my items in each listing. Contact me if you'd like more information or colour samples.
All recycled / upcycled materials are cleaned before I make them into anything.
If you have any questions not covered here, please contact me.
Thanks for reading!