If you are not completely satisfied with your item, PLEASE NOTIFY ME FIRST. I will work with you to resolve any issues there may be. I always do everything I can to ensure you are satisfied with your purchase. Shipping fees cannot be refunded. Return shipping for exchanges or alterations is the buyer's responsibility.

Note that I am not responsible for normal wear and tear on any of the items. Please be kind and loving to your jewelry!

I accept PayPal and credit/debit card payments.

I reserve the right to cancel any transaction if payment is not received within 24 hours of purchase or order cannot be fulfilled due to missing information. eChecks take up to 1 week to clear, so please allow for extra time for your order to be fulfilled.

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A sales tax will be applied to all Washington state purchases.

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I offer quantity discounts when purchasing most jewelry items. Contact me prior to purchase for details.

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All jewelry items are shipped in our beautiful signature gift packaging and carefully wrapped to help ensure safe travels. A note can be enclosed at your request.

All orders are shipped from Washington, United States. Standard shipping is USPS first class mail.

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First Class : 3-5 business days for delivery within the US
Priority Mail : 2-3 business days for delivery within the US
Express Mail : 1-2 business days for delivery within the US
(Shipping rates based on weight and destination.)

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WE ARE NOT SHIPPING TO THE UK AT THIS TIME. We apologize for the inconvenience! First class international shipping can take 2-4 weeks for delivery, sometimes up to 6 weeks. Delivery time depends on how long it takes for your country's customs to clear the package. USPS does not provide a tracking number, only a customs barcode number (or reference #). Delivery status is rarely updated. "Acceptance" means that the packaged was accepted by the post office for delivery, and does not mean that it was "delivered". International shipping times vary and are only estimates. If you need a tracking number for international shipping, a priority shipping upgrade is required. If you need it to be guaranteed in less than 3 weeks, express international shipping is required.

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Your country (outside the United States) may or may not charge a duty/customs/VAT fee to receive your parcel. Your country's post office may also charge a handling fee. I cannot be responsible for any charges. It is a random process that is applied by your local customs office and I have no control over that. I apologize in advance for any inconvenience this may cause. It is a rarity but it can happen, so please be aware.

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ALL ITEMS ARE MADE TO ORDER
2-6 business days for jewelry currently listed
1-2 weeks for custom orders
1-2 weeks for rings
1-2 weeks for wholesale orders
(This is only an estimate - true time will vary depending on quantity ordered and date of purchase. Please allow for extra time in the weeks surrounding Black Friday, Christmas, Valentine's Day, and Mother's Day. Contact me for current schedule.)

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Please convo me if you would like to add insurance to your item, as I AM NOT RESPONSIBLE FOR LOST OR STOLEN PACKAGES. I do not assume any responsibility for any items once it has been given to USPS.

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If you need your jewelry order rushed, please contact me prior to purchase to confirm deadline can be met.

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Wholesale purchasing available on most jewelry items. Minimum purchase required. Contact me here or email me at info [at] junghwabyamystewart.com for terms and conditions.

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Keep all jewelry in dry storage and do not expose to prolonged periods of time in water. Storing in sealable plastic bags will help prevent metals from tarnishing. Gentle soap and water rinses for sterling silver and 14k gold fill (not plated). Do not scrub or use harsh chemicals. Being kind and mindful of your jewelry will help prolong their life.

Gold jewelry reacts with chlorine. Never take your gold jewelry into a pool or spa.

GOLD-FILLED : is made of a base metal (usually brass or copper) covered by thick coats of gold. With reasonable care it will not peel or flake, and should last as long as solid 14k gold jewelry. It is safe for most people with sensitive skin. Do not wear while swimming or in spas. Wear often or store in sealable plastic bags to help prevent tarnishing. If tarnishing occurs, use a mild jewelry cleaner or a soap and water rinse.

STERLING SILVER : is a mixture of pure silver and usually copper. The resulting alloy gives the silver strength. Wear often or store in sealable plastic bags to help prevent tarnishing. If tarnishing occurs, you can use a mild jewelry cleaner or a soap and water rinse. Do not wear while swimming or in spas.

GOLD or SILVER PLATED : The plating may wear off over time as it is only a coating and not solid. Store in sealed plastic bags to help prevent tarnishing. To prolong the life of your plated jewelry, do not wear while exercising, bathing or in pools/spas. Do not use chemical cleaners.

VERMEIL : is sterling silver that has been gold-plated. Most vermeil is plated with 22K-24K gold. This is a good combination for those with an allergy to normal, plated jewelry items. The difference between vermeil, and gold-filled, is in the thickness of the gold and the base metal used. In vermeil, the base is sterling silver. Do not wear while swimming or in spas.

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I take great pride in all my creations and I ask that you please have respect for the designer. Please DO NOT COPY MY DESIGNS, STYLE, CONCEPTS, TEXT or PHOTOGRAPHY and sell them as your own. All my designs are copyright protected. Stealing my work is stealing from me and I take great offense to that. I make my living by what I sell and stealing my designs affects me and my family directly. I appreciate your cooperation.


Copyright © 2010-2020 Junghwa by Amy Stewart, LLC. All Rights Reserved.
All designs, text, and photographs are copyright protected.