Art & Paper Supplies ... Original Art Made By Me

Pinckneyville, Illinois · 6 Sales


Art & Paper Supplies ... Original Art Made By Me

Pinckneyville, Illinois 6 Sales On Etsy since 2009

0 out of 5 stars

JunqueTrouve is taking a short break


Contact shop owner



No reviews in the last year

Shop policies

Last updated on March 2, 2011
Thank you for visiting Junque Trouvé! I hope you are enjoying your Etsy shopping experience.

PLEASE NOTE: Many pieces are created by hand and no two items are identical. That's the beauty of handmade! Please allow for slight variances from what is shown in the made-to-order photos.

All items are from a smoke-free environment.

Please contact me if you have any questions about my shop or its policies...I'm convo friendly!

So, here we go with the "fine print." Oh, all those fun "rules and regulations". Love them or hate them, here they are for your reading enjoyment.

Accepted payment methods

  • Pay with Visa
  • Pay with Master Card
  • Pay with American Express
  • Pay with Discover
  • Pay with PayPal
  • Money Order
Payment at the time of order is very much appreciated.
However, if for some reason a problem arises, I am always willing to work with you as long as I am notified within 2 days by convo. If I do not hear from you in 3 days, I will cancel sale and leave negative feedback.

Have questions on how to pay for your purchase? Etsy has made a tutorial to help & it can be found here : http://www.etsy.com/help_guide_checkout.php

If you decide that you would like something and you would like to pay with a credit or debit card, choose the PayPal option in checkout. PayPal is a third party credit card processor that keeps all of your transaction information secure. You do *not* need your own PayPal account to use the service.

I accept only United States Postal Service Money Orders. This means if you are located outside the U.S. you *must* use PayPal as your payment option. Thanks in advance for your understanding on this issue. Items will not ship until money order has cleared the bank. Usually 5-7 business days.
Most shipments are mailed within 1-3 working business days after payment is received and has cleared. If you should need your order sooner please let me know. If there is a delay for some unforeseen reason, I will email you immediately.

As an earth-friendly measure, your item will most likely be shipped in recycled packaging.

Packages within the U.S. are sent either First Class or Priority Mail with delivery confirmation. Insurance is also available at your request. If insurance is not purchased, I cannot be responsible for the package once it leaves my hands. However, if something unfortunate should happen, I will do my best to assist in any way possible.

If you prefer another method of shipment, please contact me prior to paying. Please wait for a revised invoice after your purchase if you wish to add insurance.

Please make sure your address is correct at etsy and PayPal. I ship to your Etsy address so please make sure that is your correct address. If an item is sent back to me, I will contact you and there will be an additional shipping costs.

I ship with USPS First Class International. Please, contact me if you need expedited shipping and I will send you the shipping cost for your approval before I process your order. The receiving country may levy customs fees, import duties, or taxes. These charges are the responsibility of the buyer. Please be aware of customs information including any fees that may be incurred on your end before purchasing. This information can be found at your local post office or on the web. Every country varies.

Please note that the Postal Service does not deliver to all countries. If shipping to your country is not allowed, I will issue a refund.
Refunds and Exchanges
REFUNDS: My goal is for our transaction to be a great one and for you to be happy. Items can only be returned if I've made a mistake on the representation. Buying online can be a tricky one, but my measurements and photos have been taken with great care. Keep in mind that colors may very from your screen to the next. Please contact me as soon as possible if you are completely and utterly unsatisfied.

Upon such an occurance, items should be returned in new, unused condition in the original packaging. Refunds will be given once the product is received by me.

It must be returned to me within 7 business days with delivery confirmation so that I have PROOF that you indeed returned it. I will NOT refund anyone without first having the item back in my hands.

Shipping charges will not be refunded.

Sorry, I do not accept returns of custom orders, used goods, or sale/clearance items.

Returns will NOT be accepted due to customs fees. Please be aware of the customs policy for items shipped internationally. Buyer is responsible for all customs fees.

If you believe your package has been lost in the mail please contact me asap so we can start attempting to track it down.

Please allow 15 days for most domestic packages to be received and 45 days for international packages.

Although I am willing to assist with losses, I am not responsible for loss or damage of packages in the mail if they were purchased without insurance. If this is a concern, please convo me to purchase insurance for your item then wait for a revised invoice before paying.
Additional policies and FAQs
I welcome Custom Orders and Special Requests!

Feedback is GREATLY appreciated. Buyers check feedback to see other buyers experiences. Please, be kind! ;*)