justnoey

JustNoey: Illustrations | Ceramics | Design

London, United Kingdom · 703 Sales

justnoey

JustNoey: Illustrations | Ceramics | Design

London, United Kingdom 703 Sales On Etsy since 2009

0 out of 5 stars
(301)

justnoey is taking a short break

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Note from shop owner Hi the JustNoey shop is closed as I am on Maternity Leave. I will be back in the New Year 2016.


In the mean time for latest news and updates check out:

Instagram: @justnoey
Follow me on Twitter: @justnoey
Or LIke Us on Facebook: http://www.facebook.com/justnoeydesign

Existing customers Convo me for any issues regarding your orders.

Thanks
JustNoey

Note from shop owner

Last updated on Dec 22, 2015

Hi the JustNoey shop is closed as I am on Maternity Leave. I will be back in the New Year 2016.


In the mean time for latest news and updates check out:

Instagram: @justnoey
Follow me on Twitter: @justnoey
Or LIke Us on Facebook: http://www.facebook.com/justnoeydesign

Existing customers Convo me for any issues regarding your orders.

Thanks
JustNoey

Parul Arora

Contact shop owner

Parul Arora

Reviews

No reviews in the last year
Helen

Helen on Nov 25, 2014

5 out of 5 stars

beautiful poster - posted quickly and arrived in perfect condition!

ttbeads

ttbeads on Jun 25, 2014

5 out of 5 stars

These are great plates and I will be giving them away as gifts to my friends. They arrived in very good shape - thank you for packing them so well. I appreciate the communication for the custom order.

dova10

dova10 on Oct 24, 2013

5 out of 5 stars

Love my new plate. So different and great conversation piece.

View all 301 reviews

About

Illustrated Paper and Homeware Products

My name is Parul Arora and I am an illustrator and ceramic designer from London. I run JustNoey, a design led studio, specialising in Illustrations and functional ceramics. I love combining my drawings and photography with pottery to create fun and quirky homeware products. I mostly work from my studio in East London which I share with other ceramic artists and makers. Constantly inspired by cities, typography, vintage packaging and everyday objects, and don't leave the house without my sketchbook and my film camera. I run the business on my own.

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Shop members
  • Parul Arora

    Owner, Designer, Maker

Manufacturers
  • Ceramic Printers and ceramic ware suppliers

    Stoke-on-Trent, England, United Kingdom

    Ceramic transfer printers based in the home of English pottery

  • Digital Printers

    London, England, United Kingdom

    UK based digital printing company.

Shop policies

Last updated on June 16, 2014
Hello and Welcome! Thank you for visiting my shop and for taking the time to read the information below. I really want you to be happy with your purchase, so if you have any questions at all, please do not hesitate to ask.

Accepted payment methods

  • Accepts Etsy gift cards
Payment
I accept PayPal and Direct Checkout Payment.

If you have any problems at all with the checkout or payment, let me know and I will do my best to help you out.

If I do not receive your PayPal payment with in 24 hours of purchase, I will unfortunately, have to cancel your order. Orders will only be packaged and shipped once payment is received.
Shipping
IF YOU NEED SPECIAL / INSURED / TRACKED DELIVERY, PLEASE CONTACT ME FOR OPTIONS.

Delivery Address:
I will always use the address provided by Etsy for shipping, so please make sure this is up to date. If you would like me to ship to an alternate address, please contact me in advance of placing the order.

If you're buying this as a gift and you would like the product to be shipped directly to the receiver, please let me know if you would like any of the following FREE services:

-Special card with a short handwritten message.
-Receipt emailed to buyer and not included in the shipment.

Delivery Estimates:

I will ship all purchases 3-5 days of receiving a payment except for weekends and in cases where a PayPal eCheque is issued. PayPal eCheques typically take seven to nine working days to clear and the product will be shipped only once the eCheque is cleared.

Shipping Options:

I am happy to ship to any address in the UK, Europe or anywhere in the world. I currently offer the following shipping options, if these do not suit you, please do not hesitate to get in touch and we could discuss further options. Alternatively, if you would like a custom delivery estimate and quote for your address, please drop me a line.

1) UK - Standard Shipping: Sent using First Class Recorded and it usually arrives in 2 - 4 days. All UK orders are sent by 'Standard First Class Recorded Shipping' unless otherwise specified.

2) Europe - Standard Shipping: Sent using standard Airmail and usually arrives in 5 - 8 days. Please note there is no tracking information available. If you want you order to be tracked please convo me and I will give you an estimate for Airsure shipping cost. Please note that any international orders weighing more than 2 kgs will be split in multiple orders. Standard international shipping without tracking
I cannot be held responsible for any loss of parcel.
Proof of dispatch can be provided on request.

3) Rest of the World - Standard: Sent using standard Airmail and usually arrives in 7 working days to up to 3 weeks depending on customs check or even bad weather and doesn't have any tracking details. If you want you order to be tracked please convo me and I will give you an estimate for Airsure shipping cost. Please note that any international orders weighing more than 2 kgs will be split in multiple orders. Standard international shipping without tracking
I cannot be held responsible for any loss of parcel.
Proof of dispatch can be provided on request.

Please Note:

For international shipping, you will be responsible for any duties/custom fees that may be applicable in your country. The customs declaration will include the accurate value of the shipment.

Standard international shipping without tracking I cannot be held responsible for any loss of parcel. Proof of dispatch can be provided on request.

International Customers using tracking if you have not received your shipment 4 weeks after placing your order, please let me know so that I can investigate.

Please be aware that it is your responsibility to provide a correct address where you can easily receive parcels. I will not be responsible for missing items if an incorrect delivery address was provided. Please check your address carefully and inform me of any issues at the earliest. If a package has to be re-sent because of an incorrect address, I'm afraid you will be liable for additional postage costs.

Buyers are fully responsible for any customs / duty fees and charges applicable in their country. Please make sure before purchasing.
Refunds and Exchanges
I do hope you will be happy with your order. However, if for some reason you are dissatisfied with your purchase, please contact me to discuss the options available. Refunds are offered on a case by case basis, only when the item is returned in its original packaging within 7 working days of receipt.

I take great care in packaging each item to ensure it's safe journey across the world but if you have received your item(s) damaged during shipping please get in touch immediately. Re-delivery or refund will only be issued once the proof of damage has been provided.

Refunds will be credited to the buyers account via PayPal, minus any shipping costs. I'm afraid any returned item that shows obvious signs of use/wear will not incur a refund.
Additional policies and FAQs
Please note any DISCOUNT CODE offered is valid for 3 months unless it is for a special promotion or other wise specified. The discount code cannot be combined with any other offer or sale.

For commissions and wholesale enquires please email me at parul(at)justnoey(dot)com

All ceramics are produced in a working ceramic studio and should always be washed and cleaned thoroughly before using.

All my ceramics are microwave as well as dishwasher safe. However, to retain the vibrancy of the colours, I always recommend hand-washing them.

Please feel free to contact me via email or 'conversations' if you have any questions and I will do my best to respond within 1-2 business day.