Katherine Gregory on Apr 24, 2017
Pricilla is a joy to work with! She is fast to respond. She took my vision and turned it into the perfect program for my wedding! Thank you Priscilla!!
Please don't hesitate if you have any questions regarding your order. It is easiest to reach me via email at jppaperie [!at] gmail.com, and you will receive a response within 24-48 hours.
At this time, I do not offer order printing. Please note that I am not responsible for the quality of the final print, nor can I guarantee color quality from one printer to the next as this is completely dependent on printer color calibration. Rest assured that you are receiving a high quality print file, and online and local printers should have no difficulty providing you with a quality print. I encourage all clients to test print to ensure that you are happy with the final product before printing a full run. Note that your order is formatted to print on 8.5"x11" paper, and will then require trimming. For printing suggestions, please email me and I'd be happy to help!
For editable downloads only: Thanks to the formatting style utilized to allow you to edit your template easily, you do not need to download any fonts to accompany your purchase. All fonts are locked and embedded in your design file. If you have any questions regarding a font used, please contact me directly. Please note that commercial use licenses have been purchased to allow font use in shop designs, and therefore no font files will be distributed under any circumstances.
All designs and shop content are original works and are solely for personal use, and not for redistribution or resale.
Accepted payment methods
- Accepts Etsy gift cards
Payment can be made via paypal or credit card. Please note that no custom design work will be initiated until payment has been received as indicated in your order listing.
Personalized proofs will be received within 48 hours of your purchase. Final, print ready files will be received within 24 hours after your final review.
All files are instantly downloadable after checkout. To easily access your order:
1. In the top right corner of the page, navigate to "You".
2. Choose "Purchases & Reviews" from the menu.
3. Locate your purchase, and select "Download Files".
(NOTE: This feature is only available from your laptop or desktop computer.)
Refunds and Exchanges
Client satisfaction is at the center of everything I do! I want your design and shopping experience to be easy and fun! Please contact me directly with any questions or concerns.
No refunds will be provided on custom designs or personalized items. Personalized items can be exchanged, but please contact me prior to receiving your digital proof. Please note, after digital proofs have been sent, no refunds may occur. Exchanges will be at the discretion of JPP and will be considered on a case by case basis.
Please note: At this time, I am unable to offer refunds or exchanges on any items that are immediately downloadable after purchase. Please contact me directly BEFORE purchasing with any questions or concerns regarding your order.