JWdesignStudio

anniversary gifts, our journey maps, custom world maps

Pittsburgh, Pennsylvania
24,611 Sales | 5 out of 5 stars

Buyers are raving!

This shop got multiple 5-star reviews in the past 7 days.

Announcement    Hello + Welcome to JW Design Studio Gifts. We design and handcraft traditional anniversary gifts, map art, push pin maps and more! When you order from us, you will be receiving a 100% custom one-on-one service, with all items hand designed & crafted by Jessica & Mike. We want you to have the perfect gift!

We pride ourselves in customer service and we have a 100% satisfaction guarantee policy. Our work is unique and one of a kind. You will not find our work in stores. Our travel maps and art is unique and printed on quality materials. We use the best thick matte paper and museum grade quality cotton canvas. All of our leather is made in the United States with the highest quality. Our shop is rooted in personalization and custom illustrations for maps, anniversary gifts, weddings and more on paper, cotton, leather, wood as well as a wide range of custom engraved and printed gifts.

We love to make cotton anniversary gifts, 2nd anniversary gifts, travel maps, push pin world maps, 3rd anniversary gifts, leather gifts, 5th anniversary gifts, wood gifts, city map art, home state art, long distance love maps, best friends gifts, gifts for mom, gifts for dad, husband gifts, engagement gifts, laser engraved leather photos, wedding guestbooks, photo quotes, leather quotes, graduation gifts, home decor and more!

Thank you for the opportunity to design for you!
Jess + Mike Wilkeson

All work contained in this shop:
Copyright © 2021. JW Design Studio Gifts by Jessica Wilkeson Design Studio, LLC

Announcement

Last updated on Jun 5, 2021

Hello + Welcome to JW Design Studio Gifts. We design and handcraft traditional anniversary gifts, map art, push pin maps and more! When you order from us, you will be receiving a 100% custom one-on-one service, with all items hand designed & crafted by Jessica & Mike. We want you to have the perfect gift!

We pride ourselves in customer service and we have a 100% satisfaction guarantee policy. Our work is unique and one of a kind. You will not find our work in stores. Our travel maps and art is unique and printed on quality materials. We use the best thick matte paper and museum grade quality cotton canvas. All of our leather is made in the United States with the highest quality. Our shop is rooted in personalization and custom illustrations for maps, anniversary gifts, weddings and more on paper, cotton, leather, wood as well as a wide range of custom engraved and printed gifts.

We love to make cotton anniversary gifts, 2nd anniversary gifts, travel maps, push pin world maps, 3rd anniversary gifts, leather gifts, 5th anniversary gifts, wood gifts, city map art, home state art, long distance love maps, best friends gifts, gifts for mom, gifts for dad, husband gifts, engagement gifts, laser engraved leather photos, wedding guestbooks, photo quotes, leather quotes, graduation gifts, home decor and more!

Thank you for the opportunity to design for you!
Jess + Mike Wilkeson

All work contained in this shop:
Copyright © 2021. JW Design Studio Gifts by Jessica Wilkeson Design Studio, LLC

Items

24611 Sales
 

All Items

Jessica and Mike Wilkeson

Contact shop owner

Jessica and Mike Wilkeson

Reviews

Average item review
5 out of 5 stars
(2945)
See reviews that mention:
Quality 468 Shipping 530 Customer service 495

About JWdesignStudio

Sales 24,611
On Etsy since 2013
Video summary: Meet Jess and Mike, the designers and owners of JW Design Studio Gifts. We design and handcraft anniversary and travel related gifts. This video showcases our shop story.

Cotton anniversary gifts inspired by our wedding in Turks and Caicos

My name is Jessica Wilkeson and I started JW Design Studio Gifts when my husband Mike and I were celebrating our 2nd year anniversary (back in 2013). Cotton being the traditional anniversary gift for the 2nd anniversary, I found it difficult to find something meaningful. That is when I designed a cotton map of the place we married, and hand printed it on fabric. See full story at: http://jessicawilkeson.com/2014/06/22/and-a-small-business-was-born/

Our products have brought tears to the eyes of people all over the world. One customer personally thanked us as he was able to put a smile on the face of his wife from over 4000 miles away. That is just one of the reasons why we love what we do so much!

Before starting JW Design Studio Gifts, Jessica spent 15 years in the graphic design industry as a lead designer and marketing expert working in manufacturing and international communications. Mike was in finance and worked to run large groups and transactions.

Now, in our 9th year of business, we are a husband + wife team founded on celebration, love and travel and we do it all from our small home town studio in Pittsburgh, PA.

Please watch our shop video above for a personal look into our shop.

Our customers are fond of traveling and many are separated by great distances due to military deployments. We work one on one with them to provide a personalized experience and we ship their gifts with care whether they are near or far to ensure it arrives safely.

From that first cotton anniversary map, we have since upgraded our process and now offer gifts for the first, second, third, fourth and fifth anniversary celebrations of marriage. We work completely out of our home office using two large format printers and one large format laser engraving machine. We put a lot of TLC into our designs, and then we handcraft and pack your product from start to finish.

A portion of all of our proceeds go to support Animal Care organizations in Turks and Caicos Islands, Pittsburgh, Pa and nation-wide during major natural disasters.

Shop members

  • Jessica

    Owner, Creative Visionary + Designer, Making + Doing All Of The Things

    Jessica is the designer behind it all. She has a formal degree in art + design. She fell madly in love with designing for people and quit the corporate world in 2013. She loves getting crafty, dogs + giving back.

  • Mike

    Owner, Customer Service + Logistics, Maker

    Mike manages the production schedule, takes care of logistics, inventory + all customer service. As the maker, he prints, engraves + assembles the art. In his free time, he loves dirt track racing, the Caribbean + music.

Production partners

  • Textile blanket making partner

    Hendersonville, NC

    We design the art and send to this amazing company to transfer and weave our art into a 100% cotton blanket/throws or premium fleece blankets

Shop policies

More information

Last updated on May 12, 2021
Frequently asked questions
Processing time and RUSH PROCESSING Uprades.

Most orders are completed within 1-2 weeks plus shipping.

Rush orders put you to the front of the wait list.

We offer an upgrade to 3 business day rush processing for an additional fee of $29. Typically we will have your item out in less than 3 business days, this depends on if your product requires approval or not.

We are closed every Saturday and Sunday and all U.S. Holidays.

RUSH PROCESSING UPGRADE LINKS

Rush processing :
https://www.etsy.com/listing/175661491/rush-processing-only?ref=shop_home_active_4

What if both individuals, spouses or another person gifted the same item?

We say you must think alike! And that's a good thing and something to be celebrated! You're in tune with each other.

With that said, while this is a rare occasion we have a very firm policy that we will not spoil the gift giving process for either party. So if it comes to our attention that you ordered the same thing, we will not notify either party. Often times, when this happens, they are different enough that we feel you'll appreciate both items.

What are the typical shipping time frames?

Once the package leaves the shop's hands, we are not responsible for the length of time it takes to arrive in yours. The following is a general guideline. Orders are not shipped on weekends.

1st Class 3-5 business days
Priority US Domestic 1-3 business days
Express US Domestic 1-2 business days

1st Class International 2-6 weeks average
Priority International 6-10 business days
Express International 3-5 business days

International note: anything over 4lbs must ship priority or express.

DAMAGES & LOSSES: Once the item leaves our hands, we no longer have control of its journey to you. Shipping damages, charges and losses are the buyers responsibility. Postal service does provide insurance on Priority & Express. We can help, contact us.

Will I be charged customs or VAT fees? (ALL NON-U.S.A. BUYERS READ THIS)

Unfortunately, Buyers are responsible for any customs and import taxes that may apply. We are also not responsible for delays due to customs in your country. ETSY has been adding more countries to the list of places where they will remit the VAT or GST taxes included in the price. If your country is one of them, you will see a note that says VAT or GST included with your purchase. YAY! Nothing else to pay!

Good news: the European Union is adding this tax service as of July 1, 2021! Many other countries have gotten on board also.

IF your item does NOT have the tax included: Every country is different on what they charge for VAT fees. We do not know who will be charged or what it will be. You may be charged in your country before delivery.

What if I need to cancel my order?

►Before an item is processed:
We will refund in full if you decide to cancel BEFORE we begin your custom artwork.

►During the processing time of custom art, including draft designs:
Due to the custom nature of our work and the time involved in crafting a custom illustration for you, refunds are not available. We will work with you until you are happy! =)
(Very similar to if you worked a couple of hours and your boss decided not to pay you after doing so.) So if you think you want to cancel, it needs to happen before your item is designed. Our policy: cancellation in 24 hours from time of order on non-rush orders, 8 hours on rush orders.

►After an item has been delivered:
Cancellations are no longer eligible. Please review Return Policy

What if I need to make a return?

►Non-Personalized Merchandise : Just contact us within 14 days of delivery. There will be a 15% restocking fee subtracted from the total refund.

►Personalized Merchandise: (anything that is custom designed, names, dates, sheet music requests, wedding certificates, etc).

If you are not satisfied with a personalized item due to our error, you may exchange for the same item with updated personalization.

If any personalized info was supplied to us incorrectly and you need a replacement of your art, we will work with you to provide the updated replacement at a 30% material and labor fee of original cost, plus shipping costs.

Color variations & monitor calibration differences:

Color variations: Every computer screen is calibrated differently and may cause you to see a variation in the item you receive. What matters is that our printers and monitors are calibrated together, so they will output the best possible printed piece for you and that we inspect and pack each piece by hand, checking for quality assurance.

You may also see differences in the hue of leather items as we photograph under different lighting depending on the time of day and time of year. We strive for natural light, however because we live and work in the Northeast, rain and snow have a large effect on our photography process.

Does the item I ordered require approval?

Items that DO require approval:

• Custom location maps on paper or cotton canvas
• Custom leather maps
• Custom lyrics engraved on leather
• Wedding vows or custom text engraved on leather
• Passport or journal covers with personalized information on them

Items that DO NOT require approval and allow us to ship out quicker:

• Push pin travel maps (24 x 36 inch)
• Cork board push pin maps
• Key chains
• Home coordinate art
• Engagement coordinate art
• Wedding coordinate art
• Engraved Wedding Certificates
• Engraved Wedding Invitations
• Any leather journals or passports that do not have personalized information on them
• Engraved sheet music

What are your business hours and can I reach you by phone?

Business hours are Monday to Thursday 10AM to 5PM EST and Friday 10AM to 12PM. Orders will not be processed outside of these times.

Shop is subject to close for all US Holidays as well as various TBD dates throughout the year. If our shop closure effects your order, you will be directly notified.

Due to the nature of our business, we only provide email and Etsy convo areas as a means to get in contact with us. We are often very busy designing, printing, engraving and packing orders and do not have assistance in answering calls. We appreciate your understanding.

We can assure you that we will get back to you within and often less than 24 hours Monday-Friday. During work hours Mike often responds within a few hours or less.

Why don't you use glass over leather and wood art?

Both material options actually need to "breathe". If you put glass over it, it can mold and/or warp the material.

It's standard not to use glass over wood or leather. Both are super tough and natural items.

While we will not supply the glass as we do not recommend it, if you do want to use glass upon receiving, you will need to use a spacer between the glass and the leather or wood of at least 1/4 inch for air to circulate through.