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kaang's Shop Announcement

check out my new paperie shop: http://www.kaalen.etsy.com/

kaang's Shop Policies

Welcome

and thank you for shopping at KAANG!

Please feel free to contact me via conversations if you have any questions, comments, suggestions, or just want to say hi! :)

It is important to me to provide you with good customer service. If you have any problems with your order please contact me before leaving feedback, so we can work something out.

Payment

I accept payment by PayPal only.
You can use a credit card at checkout and it will go through PayPal.
*You do not have to be a member of PayPal to use this option.*

Payment must be made in full before the item is shipped.

Shipping

I ship to the address on the Etsy receipt. If you want me to ship to another address, please let me know in the "notes to seller" at checkout.

Orders are shipped within 3-5 business days of receiving payment. (All items are made to order.)

All orders will be shipped via USPS with delivery confirmation number (except international).

Domestic orders take about 3-5 business days to arrive after shipping. International orders take about 6-12 business days to arrive after shipping, sometimes a little longer if it gets hold on customs. Please check on the Etsy invoice to see when I shipped your order.

I recommend purchasing insurance for your safety as I will not be responsible for your item after it leaves my hands.


If you need a faster form of shipment, please contact me and we can arrange another way for shipping for an additional cost.

Refunds and Exchanges

I want all my customer to be happy!

I am glad to give refunds if the item is damaged, misrepresented or not quite what you thought it would be. Please notify me within 5 days of receiving your item and we'll work it out. I will only refund once I receive the item back in a safe package and in the same condition as it was sent.

Last Updated February 9, 2015