KaiRaiKids

Kai Rai Creations

California, United States · 207 Sales

KaiRaiKids

Kai Rai Creations

California, United States 207 Sales On Etsy since 2012

0 out of 5 stars
(40)
Shop owner

Sandrea H

Contact

Announcement   Welcome to Kai Rai Kids - A collection of Handmade Creations for Babies, Toddlers, and Big Kids

At Kai Rai Kids every purchase made is greatly appreciated and I strive to have your order out the door to you as soon as possible.


If you have any questions, please do not hesitate to contact me via Etsy's convo system.

Web: www.kairaishops.com
facebook: www.facebook.com/kairaikids

Announcement

Welcome to Kai Rai Kids - A collection of Handmade Creations for Babies, Toddlers, and Big Kids

At Kai Rai Kids every purchase made is greatly appreciated and I strive to have your order out the door to you as soon as possible.


If you have any questions, please do not hesitate to contact me via Etsy's convo system.

Web: www.kairaishops.com
facebook: www.facebook.com/kairaikids

Sandrea H

Contact shop owner

Sandrea H

Reviews

No reviews in the last year
rfalank

rfalank on Nov 3, 2014

5 out of 5 stars

The seller was great to work with. There was a mishap with the shipping, but the seller rectified it quickly and was very helpful!

Kristin Lord

Kristin Lord on Jun 28, 2014

5 out of 5 stars

Beautiful headband! Perfect for Fourth of July! Very personable and very quick shipping! A+++ seller!

jabain

jabain on May 28, 2014

5 out of 5 stars

Freaking adorable! Great quality too. Thank you so much!!!

View all 40 reviews

About

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  • Sandrea

    Owner, Maker, Designer, Curator

Shop policies

Last updated on March 14, 2013
Welcome to Kai Rai Kids - A collection of Handmade Creations for Babies, Toddlers, and Big Kids

At Kai Rai Kids every purchase made is greatly appreciated and I strive to have your order out the door to you as soon as possible.

Have a few minutes? Be sure to stop by my other shop www.kairaijewelry.etsy.com

If you have any questions, please do not hesitate to contact me via Etsy's convo system.

Web: www.kairaishops.com
facebook: www.facebook.com/kairaikids

Accepted payment methods

  • Accepts Etsy gift cards
Payment
Payment methods include, but are not limited to:

International:
- PayPal
- Credit Card - via PayPal, no account required

United States:
- PayPal
- Credit Card - via PayPal, no account required
- E-mail Money Transfer - contact me for information
- Money Order - contact me for information

I have discontinued using "other' as a regular form of payment. If you do actually require "other" when paying by E-mail Money Transfer or Money Order, do not hesitate to contact me for arrangements. I'm would be happy to work something out..
Shipping
SHIPPING IS BY USPS

Unless requested, the most economical method of shipping will be used.

If a tracking number is required, a PayPal invoice will be sent to you for the extra shipping costs (actual costs).

Canadian & INTERNATIONAL ORDERS:
Your order will be marked as "merchandise" and the actual value will be declared on the Customs form. All overseas orders will have an invoice included in your package in case customs opens it.

Orders may be subject to duties/taxes of your country. It is the sole responsibility of the customer to pay the duties/taxes.

Shipments to the continental United States may take 5-10 business days. Outside the continental US, shipping may take upwards of 4 weeks.

*INTERNATIONAL BUYERS PLEASE NOTE:
We do not check "gift" on customs form under any circumstances. This practice of falsifying documents is illegal and could easily result in the loss of our business license. Please do not request this of us. Thank you for your understanding.

Duty fees imposed by other countries are the sole responsibility of the buyer
Refunds and Exchanges
REFUNDS / EXCHANGES:
Refunds and exchanges are on a case by case basis. If an error occurred on my end, I am more than happy to correct the situation at no extra cost to you, the customer.


DAMAGED ITEMS:
If your order is damaged during shipping, contact me immediately. You may be asked to take a photograph of packaging and items - do NOT throw away either until after the situation is resolved. If necessary, I will file a claim with the delivery provider and replace the damaged item(s) in your order or provide you with a full refund for the damaged item(s) within 3 days of your claim. If your item is no longer in stock, you may choose a replacement of equal or lesser value with any difference in price refunded immediately or choose a refund/rain check.


MISDIRECTED ITEMS:
All items will be shipped to the address listed on your PayPal account unless otherwise stated in "Message to Seller", email to kairaishops at gmail dot com, or Etsy convo.

The following scenarios apply to all misdirected packages:

A. Incorrect Address - Customer Responsibility - Parcel Returned
If an item is received back to me because an incorrect or incomplete address was provided by you, the customer, to PayPal/Etsy, the following rules apply:
1) You may cancel your order. You will be refunded the item amount only and not the shipping expense that was incurred. You may request a photo of the mailed envelope that was marked return to sender with your account's incorrect or incomplete address.
2) You may choose to have your order resent. You, the customer, will receive a PayPal invoice for the postage incurred to mail it again. Your order will be resent upon payment of the PayPal Shipping Invoice.

B. Incorrect Address - Customer Responsibility - Parcel NOT Returned
If an item is NOT received back to me and was labelled with an incorrect or incomplete address that was provided by you, the customer, to PayPal/Etsy, the following rules apply:
1) If PayPal shipping was used to send your item(s), you will need to update your address with PayPal/Etsy prior to repurchasing your item(s). Contact me prior to repurchasing. If your original order eventually is returned to me, you will receive a complete refund for your original purchase (minus shipping).
2) If PayPal shipping was not used, please contact me as situations are dealt with on a case by case basis.

C. Incorrect Address - Shop Responsibility - Parcel Returned/Not Returned
If an item is received back to me because of an incorrect or incomplete addressed envelope when the correct address was given by you, the customer, the following rules apply:
1) You may cancel your order. You will be refunded the full purchase amount including shipping.
2) You may choose to have your order resent. You, the customer, will NOT be charged extra postage.
3) The above rules also apply if the item has not reached the customer and has not been returned to me, the sender.
*Note*** Labels are printed directly from PayPal. All US addresses or International addresses that are too long for PayPal to print are copied and pasted directly to Avery Online from your Etsy Receipt.
Additional policies and FAQs
****Please Note*****


Due to differences in color calibration from monitor to monitor please be advised that the color you see in the listing may differ slightly from the actual product. Every effort is made on my part to ensure the correct colors of my items are displayed. From checking the settings on my camera, to making adjustments in Photoshop, to ensuring my own monitors are properly calibrated.

If you receive an item that is a different shade than you had anticipated, please feel free to contact me so that I can make every effort to correct the problem.

****Dyed Items***

All hand dyed items have been rinsed, washed, and rewashed to increase colorfast-ness. Please excercise caution when washing dyed items for the first time. Wash either alone or with like colors in cold water with non chloride bleach.