Payment for items purchased from our shop should be made within 24 hours of purchase. Payment for custom orders should be made within 24 hours upon our shop accepting commission otherwise order will be cancelled.

We currently only accept PayPal payments.

USA, Australia, Canada:
All purchases are shipped using GLOBAL Expres. This provides customers with a tracking number and delivery usually takes 1-3 weeks.

Other countries:
All purchases are shipped using registered airmail. This provides customers with a tracking number and delivery usually takes 1-3 weeks depending on your location.

Please understand that these are estimated times and are not guaranteed, it can take longer due to variety of causes (weather, customs services etc).

Upon dispatch you can track your parcel at http://emonitoring.poczta-polska.pl/?lang=en whilst it remains in Poland. When it leaves Poland, you can resume tracking at your country's postal service site (some countries do not offer online tracking - this depends on the agreements the destination country has with Poland - in this case, please contact your postal office or customs office by phone to enquire about the mail).

Kalcia's Workshop currently offers shipping upgrade to EMS.
EMS is the most reliable option at the moment.
Estimated times: European countries N + 1 to 3 business days, everywhere else N + 3 to 6 business days (N being the day of shipment).

Items shipped outside the European Union may be subjected to import taxes and/or custom fees. Said taxes or fees, if applied by the destination's post office or customs office, are the buyer's responsibility.
For more information, please see: https://www.etsy.com/help/article/5023#Q3

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All items are in-stock and ready for shipping unless stated otherwise (please check shipping times on the individual items and the announcement section at the top of the shop). Commissions are made on request, so dispatch dates will vary.

During more busy seasons and holidays shipping times can take much longer. Please keep that in mind when purchasing!

-----Custom orders are currently closed; reopening of commissions will be announced on Kalcia's workshop facebook and instagram-----

We currently work with the following dolls and dolls with similar measurements, otherwise outfits may not fit. If in doubt, please don't hesitate to contact us.

-Fairyland Feeple65
-Volks Dollfie Dream ss/s bust
-Volks SD16
-Volks SD10/13 girl
-Luts Delf
-Fairyland Feeple60 Moe girl
-DoDollsDream Margaret
-Volks MSD girl
-Bluefairy TF girl
-Youpladolls Alizeline
-Fairyland Minifee girl (active line, moe line, fairy line)
-Volks YoSD girl/boy

Custom orders will take one to six weeks to complete depending on complexity and availability of materials. Particularly complex orders may take longer. Please account for delays during busy periods as well as holidays.

In the event your order requires fabrics we do not have in stock, we will begin working once all materials have arrived. Please be advised that in the event of ordering custom fabrics for your commission we are not responsible for any delays that may arise from problematic sellers.

When you place a custom order we will require a series of photos or sketches of your desired outfit for us to work with and we'll provide you with an estimate that takes several factors into consideration (including but not limited to fabric costs and complexity.) Please be advised that estimates are in no way an agreed upon price and they may lower or rise depending on the specific commission.

After agreeing on details of the commission we will request payment up front.
Payment should be made within 24 hours as per our payment policy.

We will message the buyer when we begin work on your outfit and message you again when it's finished with photos. We'll be in touch during creation of your commission if we have any queries. Please note we will send work in progress updates or photos only at our discretion when necessary.

Upon completion of orders we will send photos of the finished item. Small changes may be requested at this point, but may increase the cost depending on complexity.


DISCLAIMER: Please bear in mind that custom order results may vary from expectations due to the nature of miniaturized replicas. We are unable to replicate other ABJD artists' clothing, however we will do our best to create a similar but suitably different item upon request.