KaliLainePrintShop

Kali Laine Print Shop

461 Sales

KaliLainePrintShop

Kali Laine Print Shop

461 Sales On Etsy since 2010

4.5 out of 5 stars
(105)

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Erin Reynolds

Contact shop owner

Erin Reynolds

Reviews

Average item review
4.5 out of 5 stars
(105)
eric bolich

eric bolich on Jun 22, 2017

1 out of 5 stars

Not happy with the customer service at all. To start the pillow insert was not sent with the cover. I sent them a message saying it wasn't in the box. They told me they would send one out right away. I was expecting a notice that it was actually shipped and I did not receive one. A week later after trying to contact them about it it finally showed up. My mother who received it for my niece told me it was too big. Now we're at the point where it may not even be usable in time for the birthday. I tried contacting the seller. No response for two days. My mother has to go out and buy a pillow for it. Finally get a response saying it's supposed to be big. Informed the seller I already had to have a pillow purchased. They couldn't care less. Not an I'm sorry or what can I do to help fix this. Not happy at all for a $57 pillow.

Erin

Erin responded on Jun 22, 2017

Thank you for your honest review of our personalized pillow from Kali Laine Photography. It was unfortunate that a mistake was made in the manufacturing process. Our manufacturer was apologetic and sent out the missing insert as quickly as they could. I can understand your disappointment with the timeline, especially as it was a gift. Our manufacturers in the U.S. really try to deliver quality products in a timely fashion. I'm sorry that this didn't happen in your case. Regards Erin

harteyk2

harteyk2 on Jun 8, 2017

5 out of 5 stars

This item is absolutely fantastic!!! The pictures turned out SO well..better than expected. The shipping was quicker than expected. Everything was just amazing and I am SOOOO very pleased with this. I highly recommend these products to anyone. I was nervous about the no returns, but everything was just perfect. I cannot thank you enough...thank you!!!!

View all 105 reviews

About

Kali Laine Print Shop

Photography first became a passion of mine when my daughter was born premature, 10 weeks early. Spending hours at the hospital, I had the time to learn, study and practice taking many pictures during those first few weeks of my daughters life. Today my daughter is a happy fierce little 5 year old girl and I truly love capturing every special moment. Kali is the name of my little vivacious daughter. She helps me look at the beauty in life and in our world. This helps me create interesting and unique pieces of art that I hope you will enjoy.

Around the web

Shop members

  • Erin Reynolds

    Owner

Production partners

  • Quality Custom Printing and Manufacturing

    Hendersonville, NC

    We utilize a family-owned business built on quality American-made products and outstanding customer service. They provide the highest quality for print in both direct to fabric and dye sublimation for our products.

Shop policies

Last updated on December 28, 2015
Welcome to Kali Laine Photography. An Etsy shop dedicated to providing high-quality fine art photography prints.

I gladly accept custom, wholesale and international orders.

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Accepted payment methods

  • Pay with Visa
  • Pay with Master Card
  • Pay with American Express
  • Pay with Discover
  • Pay with PayPal
  • Buy with Apple Pay
  • Pay with Sofort
  • Pay with iDeal
  • Accepts Etsy Gift Cards and Etsy Credits
Payment
Accepted forms of payment: Debit, Credit Cards, Etsy gift cards and paypal.

We ask that you please purchase seriously as orders can not be cancelled once placed.

NO REFUNDS, EXCHANGES OR CANCELLATIONS. ALL SALES ARE FINAL.
Shipping
Please allow 5-10 business days for your item to be created, and an additional 2-5 business days for your item to arrive via USPS with standard shipping in the US.

Lost or Damaged Mail: Unfortunately Kali Laine Photography is not responsible for lost or damaged mail. Once your item has been shipped and received at the local post office it is out of our hands and in to USPS. If you're concerned about a package that is in transit, please contact your local PO.

If your package was marked "Delivered" by USPS but you did not receive it we recommend contacting your neighbors and calling the Post Office. More often than not, it shows up the next day or two. There is unfortunately nothing we can do as a small business once your package has been marked Delivered. Tracking is provided to protect the buyer and the seller.

International Shipping: Please be aware that Kali Laine Photography is not responsible if your package gets delayed in customs. You are also responsible for any additional fees or taxes. Please allow up to 2 weeks for your order to arrive.

Incorrect Shipping Address: Your order will be shipped to the shipping address provided when ordered, unless a different address is requested by customer prior to shipment and we have received your message. Kali Laine Photography is not responsible for incorrect shipping addresses. If your order is shipped to the wrong address, new postage will have to be purchased by the customer once, and if, your package makes it way back to us.


BOGO: Shipping assumes both items are going to the same address. If that is not the case, convo me, please.
Refunds and Exchanges
I'm sorry but at this time Kali Laine Photography is unable to accept returns or exchanges, please purchase seriously. Orders can not be cancelled.

Damaged Items: We understand that sometimes things happen, regardless how well an item is constructed, inspected and tested. If your item has a print defect or is broken in transit. Please contact us within 14 days of recieving the order. Picture proof will be required and Kali Laine will replace any resonable defect free of charge with free shipping back to you. Slight imperfections can be expected and replacement items are subject to the discreation of Kali Laine Photography.
Additional policies and FAQs
Please contact me in regards to wholesale or custom orders.