kalypsoblue's Shop Policies
Finding peace, love, and beauty from within and spreading it around the world through our creations is our goal. Look good and feel good for helping others
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*All major credit cards accepted through PAYPAL
*Please pay immediately
*If you are paying through money order or personal check please notify me of the expected delivery date.
*Please email me for any other payment options
*Items typically ship 10 business days after payment is recieved.
Check or Money Order Payments should be mailed to:
7105 Rivertown Rd
Fairburn, GA 30213
-----Question 1: How soon can I receive my order?
Currently, I am offering a discounted rate for express shipping. Your orders will be shipped to you via USPS Priority service. They can normally deliver within 2-5 business daya after dispatching to different destinations.
-----Question 2: How can I select a size that fits me well?
I use Standard US Size Chart
*****The lay-flat measurements of a garment might be different from your body measurements. I encourage you to measure one of your current clothes in lay-flat position to make sure the size you select are good enough for you.
a. all the numbers shown in the size chart are in inches and are all lay-flat measurements
b. because all my products are hand-made, the finished garment may vary by approximately one half inch in either direction of the specified measurements.
Refunds and Exchanges
-----Question 3: What is your return policy?
You may request for a return within 3 days after you receive the product (as shown in the couriers tracking information).
*******For any custom order or any product that is altered according to your specific requirement(s), the sales will be final and no return will be accepted.
-----Question 4: Can I get full refund for returns?
I will issue you the refund promptly after receiving your returned product in its original condition and in its original package.
Under all circumstances, the shipping cost for sending and returning the product shall be borne by the buyer.
-----Question 5: What can I do if the measurements are correct but the product still doesn’t fit me?
I offer free alteration service for all my products. You may always contact me to arrange for a free alteration.
a. you need to bear the shipping cost for returning and resending the product (the cost for resending the altered product refers to the actual cost that is to be incurred, which might be different than the “discounted shipping rate” you paid when you purchased the product).
b. alteration to a larger measurement might not be possible due to the restriction of the fabric.
-----Question 6: Can I request for an exchange if the product is too small?
Yes. You can request for an exchange if alteration is not possible (when the size you select is too small for you).
There will be no extra charge for the exchanged product. However, you will need to bear the cost for returning and resending the product.
-----Question 7: International Buyers - Customs Duty and Import VAT
My selling price does not include any tax or duty your government may levy. Please note that the buyer is always responsible for any custom duty or import VAT that may be levied by your country or government.
The discounted shipping rate you pay does not include "return to sender" service. There will be extra charges for returning the parcel to the sender if you refuse to pay the customs duty or import VAT your country (government) may levy.
*****Important Information about Color and Design (Style)
I will try my best to demonstrate the product through limited numbers of photos allowed on the website. However, the colour of the products you see might be slightly different from what I see because of the different settings of our monitors. This slight colour mismatch shall not be deemed as defects in the product. To have a better and full understanding of the product’s colour, I recommend you review the pictures on more than one monitor if possible.
The title and description of the product may contain some words of which people may have different understanding. One colour (the name in word) could have more than one shade if you google them. Therefore, the title and description are provided to you as supplementary information about the product. If you have any doubt, or if your understanding of the wording in the title or description is different from what you see in the picture, please feel free to contact me for confirmation. I will be more than glad to answer your questions.
Additional Policies and FAQs
***PLEASE LEAVE ANY MEASUREMENTS OR COLOUR CHOICES NECESSARY IN 'NOTE TO SELLER' AT TIME OF PURCHASE TO EXPEDIATE YOUR ORDER AS IT IS TIME CONSUMING TO HAVE TO ASK FOR THEM AND WAIT FOR AN RESPONSE. NOT TO MENTION THE TIME IT TAKES AWAY FROM THE ACTUAL WORK DONE IN GETTING YOUR ORDER TO YOU. ALSO I DO NOT REGULARLY CHECK MY EMAIL SO IF YOU EMAIL ME I MIGHT NOT GET YOUR MESSAGE.
XS S M L XL 2X
SIZE 0-2 4-6 8-10 12-14 16-18 20-22
BUST 32-33 34-35 35-37 37-40 41-43 44-48
WAIST 24-25 25-27 27-29 29-32 33-36 37-40
HIPS 35-36 36-37 38-40 40-43 44-46 47-50
If you don't fit this general size chart, please ask and we can talk about tweaking your order here and there. Hem lengths aren't set in stone either so if an item is too short or too long, let me know. ***Please note that adding length to any garment of 10" or more is an Extra Charge of $5.00**
*Please leave a positive feedback once your item is received, we will return with a POSITIVE feedback!
*I AM HAPPY TO RESOLVE ANY SITUATION, please do not leave a negative or neutral feedback. please convo or email me. paisley [!at] kalypsoblue.com
*If you have any questions or concerns about your item please email/convo us before leaving a feedback. We believe in customer satisfaction and to maintain wonderful relationships with each of our customers.
7105 Rivertown Rd
Fairburn, GA 30213
Last Updated November 19, 2015