Handmade Silver Jewelry Designs by Kalypso
kalypsosilver's Shop Policies
Greetings and welcome to my shop.
I am Kalypso, a Greek jewelry designer who puts a lot of effort and special care to each individual design. All items listed in my shop are designed and handcrafted by me. I always aspire to design and create unique and elegant pieces with natural materials, placing your satisfaction at the top of my priority list. Thank you for your visit, enjoy the browsing.
Payments are accepted through both Etsy checkout and Paypal. Both methods are secure and your information is always protected.
Please note, that you are not obliged to have a Paypal account to pay.You can follow this link to see how to pay with your credit card without creating a Paypal account https://www.etsy.com/help/article/361
If you have questions regarding the two-step checkout and payment process here on Etsy, this is a tutorial with screenshot images to help you navigate all the way through payment!
If you want to redeem an Etsy Gift Card and don't know how here is a helpful link https://www.etsy.com/help/article/5465#Q1
***Please note that if you are paying by e-check on Paypal, your order will be shipped only once I receive notification from Paypal that your e-check has cleared.
Items are mailed within 2 - 5 business days after payment has been processed.
International Registered Airmail service, is used as shipping method. Arrival of the item usually takes between 8 to 12 business days.
If you wish a more prompt delivery method, please contact me.
I may also ship to a third party if you wish your item to be a gift. Please contact me.
Your jewelry will come beautifully packaged in a gift box, carefully shipped in a padded envelope.
Refunds and Exchanges
Please contact us if you are unsatisfied in any way with your order and we will work with you to rectify the situation!! If, however, you remain unsatisfied, Kalypsosilver follows two types of return policies depending on what type of item you purchased.
In-stock Items: We will refund 100% of your purchase (less shipping costs) if the item is returned(mailed) within 2 days from the date received.
Custom orders, custom sized rings, custom prices because of a big quantity of pieces: Unfortunately, since these items are made after a specific design or only fit a specific size finger, they only carry a limited return policy. Each case is handled individually, but generally these designs only have up to 50% refund return policy.
Additional Policies and FAQs
As each piece is individually crafted and shaped by hand, very slight variations might appear.
Last Updated August 23, 2015