karaku

Tokyo, Japan 18643 Sales On Etsy since 2007

5 out of 5 stars
(11399)
Shop owner

karaku

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karaku is taking a short break

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Note from shop owner Thank you for visiting at our store. Our store is closed temporary.
Thank you for understanding.

Note from shop owner

Last updated on Aug 27, 2016

Thank you for visiting at our store. Our store is closed temporary.
Thank you for understanding.

karaku

Contact shop owner

karaku

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Shop members
  • KARAKU

    Owner, Maker, Designer

Shop policies

Last updated on August 27, 2016
Hello and Welcome! We appreciate you taking the time to view our shop! Please read shop policies before placing your order. If you have any questions or wish to ask for pointers from us, just let us know!

Accepted payment methods

Payment
+ CURRENCY +
The money of our store is Japanese Yen (JPY).

+ PAYMENT +
Only accept payment by paypal.
Please pay within 3 days after order is fixed. If payment is not received within 3 days, it is very regrettable but we cancel an order from you and resell a product. If problem has occurred to paypal, please inform us.

And expensive payment will be the following.
Payment is bank transfer. Or after the shift completion complete the settlement of accounts of paypal is delivered.
Shipping
Before the purchase, please confirm it. And if you have any question, please contact us anytime. Thank you so much for your understanding.

+ INTERNATIONAL DELIVERY +
A chase number and insurance are included in all package we deliver. After delivery completion, we report a chase number to you. You can confirm them in 'Track Package' of etsy.

International registered mail and EMS usually need a sign for a receipt (the signature of the family living together with you or you is necessary for a receipt of the international package and EMS). In absence, the delivery staff brings a package home. There may be no connection of a post office to delivery by a country. And if the storage period of a post office passes, a package will be returned to us. In such a case, a customer's mailing cost burden is required again. Please tell us when you do not arrive even if your package is over 2 weeks. We request the Japan post office for your package follow-up survey immediately.

And if the lost or stolen is your package, after the survey by post office of your country and Japan post office, we return an amount of money that you paid to you.

The international package which we handle is delivered all by the Japan post office. These are indicated as commercial goods. The statement of gift cannot be performed. And the purchase price can't be written low.

<< EMS ( Express mail service ) >>
EMS service takes 4 -7 business days from Tokyo, Japan.
And it is an aim in the days. The days greatly change by the number of package of the delivery country, the domestic situation, custom inspection during this delivery period. Shipping charge depends on a country. Please inquire about additional charges. EMS has insurance and tracking number.

+ INTERNATIONAL DELIVERY PERIOD+
International package from Japan usually needs the delivery period of approximately 10-14 days (count only a business day). However, this period changes greatly by the mail situation, the domestic delivery situation, and the customs examination in each country.

+ ABOUT A CUSTOMS DUTY +
We do not collect any customs when sending our packages. Any customs fees, taxes, tariffs, duties, etc. that may be incurred at the time of delivery would be at the discretion of your country's tax regulations. We have no way of calculating how much these fees would be, should they occur. For more information, check the customs agency in your country.

+ PROCESSING TIME +
Our shop delivers three deliveries on Monday, Wednesday, and Friday. A delivery date is decided from the day of the week of an order as follows (all Japan time) .

(1) Monday
Delivery of the order on Friday, Saturday, and Sunday.

(2) Wednesday
Delivery of the order on Monday and Tuesday.

(3) Friday
Delivery of the order on Wednesday and Thursday.

It is different from the above-mentioned delivery at the national holiday in Japan, the vacation of summer, and the vacation of winter. We will inform you of this period in the tops about our shop.

+ SHIPPING ADDRESS +
Please make the shipping address and name same as ETSY and PAYPAL. When being different, it isn't possible to send your package. We can't send a package to the address of anything but your registration.

It's very regrettable, but the following case can't be delivered, order is canceled.

(1) When the contents of registration of etsy and paypal are different.
(2) When you hope for delivery except both registration (etsy and paypal).

And if we deliver your registration address by mistake, we pay the rate of the re-delivery. But if there is a mistake in your registered address, or when a package was returned to us because you had not received a package in the delivery period in your national post office, the rate of the re-delivery pays you. Please be careful.
Refunds and Exchanges
We do not accept returns, so please feel free to contact us if you have any questions regarding the item before you purchase it. We are happy to answer any questions you might have regarding dimensions, materials or colors.
Additional policies and FAQs
The color is sometimes different from goods of the real thing in the PC monitor you use. Thank you very much for your understanding.