KaratStix

Earth friendly bamboo tools

San Mateo, California | 3918 Sales

KaratStix

Earth friendly bamboo tools

San Mateo, California 3918 Sales On Etsy since 2007

0 out of 5 stars (2245)

Announcement   Sorry! I have retired. Please visit http://www.littleskein.com to find tools that I have exclusively licensed and available there.
I want all of my customers to know how grateful I am for their support over the last 8 years!! I truly am overwhelmed by the support and number of repeat customers who have collected my tools. I cherish each and every one of you!! May you continue to enjoy your tools for many more years!

Announcement

Last updated on Oct 16, 2016

Sorry! I have retired. Please visit http://www.littleskein.com to find tools that I have exclusively licensed and available there.
I want all of my customers to know how grateful I am for their support over the last 8 years!! I truly am overwhelmed by the support and number of repeat customers who have collected my tools. I cherish each and every one of you!! May you continue to enjoy your tools for many more years!

Karen Snyders

Contact shop owner

Karen Snyders

Reviews

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quality 212 shipping 452 customer service 401
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Shop policies

Last updated on March 13, 2015
It is my intention to offer you awesome customer service! I want you to feel comfortable purchasing from me and want you to have a positive experience from the beginning and all through the process.

Accepted payment methods

Accepts Etsy Gift Cards and Etsy Credits
  • Money Order
  • Check
Returns and exchanges
You may return or exchange your items if they are damaged in shipping or if you are not happy with them for any reason as long as you contact me within 7 days after the delivery. If your item becomes defective at any time, please feel free to contact me regarding a replacement. After determining the cause of the problem, if it is clearly a quality issue on my end, then I will happily replace the item at no extra charge to you.
You may return or exchange your items if they are damaged in shipping or if you are not happy with them for any reason as long as you contact me within 7 days after the delivery. If your item becomes defective at any time, please feel free to contact me regarding a replacement. After determining the cause of the problem, if it is clearly a quality issue on my end, then I will happily replace the item at no extra charge to you.
Payment
California residents are charged sales tax of 8.25%
Paypal is my preferred payment method.
When placing a custom order you pay upon completion of the item and the rates are currently the same as for non-custom items.
Shipping
I ship by USPS First Class Mail and First Class Mail International. Delivery confirmation is only available for US deliveries. Although my items are strong, they are often wrapped in extra recycled bubble wrap in order to comply with the post office requirement of a 3/4" package thickness for the domestic delivery confirmation.

International Orders:
I ship worldwide. In order to comply with postal regulations I must put the value of the items you ordered on the customs form. Please keep this in mind when purchasing from outside the US. You will be responsible for any duties/taxes on international shipments.
Please check with your local customs/mail carrier regarding the fees before ordering so you are informed as to what the limitations are.
I ship by USPS First Class Mail and First Class Mail International. Delivery confirmation is only available for US deliveries. Although my items are strong, they are often wrapped in extra recycled bubble wrap in order to comply with the post office requirement of a 3/4" package thickness for the domestic delivery confirmation.

International Orders:
I ship worldwide. In order to comply with postal regulations I must put the value of the items you ordered on the customs form. Please keep this in mind when purchasing from outside the US. You will be responsible for any duties/taxes on international shipments.
Please check with your local customs/mail carrier regarding the fees before ordering so you are informed as to what the limitations are.
For example, if you are buying from the UK, your package may be subject to a VAT excess and subsequent Royal Mail handling charge if the total value of products exceeds £18.00.
To avoid this I am happy to ship these orders in two separate shipments, with two separate invoices... the excess in shipping fees may well be cheaper than the customs charges incurred otherwise.
Your international package(s) will come with a paid invoice/receipt for documentation. Please send me a convo to discuss your shipping limitations if you want special handling for your order.
Additional policies and FAQs
I no longer accept custom orders.