KaratStix

You may return or exchange your items if they are damaged in shipping or if you are not happy with them for any reason as long as you contact me within 7 days after the delivery. If your item becomes defective at any time, please feel free to contact me regarding a replacement. After determining the cause of the problem, if it is clearly a quality issue on my end, then I will happily replace the item at no extra charge to you.

California residents are charged sales tax of 8.25%
Paypal is my preferred payment method.
When placing a custom order you pay upon completion of the item and the rates are currently the same as for non-custom items.

I ship by USPS First Class Mail and First Class Mail International. Delivery confirmation is only available for US deliveries. Although my items are strong, they are often wrapped in extra recycled bubble wrap in order to comply with the post office requirement of a 3/4" package thickness for the domestic delivery confirmation.

International Orders:
I ship worldwide. In order to comply with postal regulations I must put the value of the items you ordered on the customs form. Please keep this in mind when purchasing from outside the US. You will be responsible for any duties/taxes on international shipments.
Please check with your local customs/mail carrier regarding the fees before ordering so you are informed as to what the limitations are.
For example, if you are buying from the UK, your package may be subject to a VAT excess and subsequent Royal Mail handling charge if the total value of products exceeds £18.00.
To avoid this I am happy to ship these orders in two separate shipments, with two separate invoices... the excess in shipping fees may well be cheaper than the customs charges incurred otherwise.
Your international package(s) will come with a paid invoice/receipt for documentation. Please send me a convo to discuss your shipping limitations if you want special handling for your order.

I no longer accept custom orders.