Karen Brown Jewellery Shop Policies

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Shop policies

Last updated on February 4, 2011
Thankyou for visiting my shop.

I offer contemporary designer jewellery, one of a kind, each piece carefully selected from semi-precious stones, glass beads and on occassions felt beads (made by my fair hands). Each piece is created in my home studio.

My designs are unique with each piece inspired by the colours and textures that are found in the world around us. I use sterling silver findings and a toggle and bar. The toggle and bar attachment provides easy to use pieces of jewellery. So no awkward fiddling or time wasting whilst 'dressing up' that lovely outfit!

Take a look!

If looking for something specific, certain colour, colour combination, or specific length, whatever, please feel free to convo me for a Commission.

Any other queries convo me, I would be delighted to help.

Accepted payment methods

Returns and exchanges
A request for return must be made within 48hrs of items receipt.
Pierced ear rings are not refundable.
Shipping costs are not refundable.
Returned items must be in a saleable condition and in original packaging.
I accept the following methods of payment:-

PAYPAL - It is easy, fast and secure.
You can pay through paypal even if you don't have an account.

CREDIT/DEBIT CARDS - processed through PayPal.

STERLING CHEQUES ONLY - if you prefer to pay by cheque drawn on a UK Bank, click on payment as 'Other' then please add a message in 'Notes to Seller' informing me of your preference. I will inform you of price in sterling and contact details. I will release shipment as soon as cheque been cleared.

ETSY items are listed in in US$, for international payment you will find a currency converter with PayPal service.

RESERVED ITEMS - I will reserve items for up to 7 days.

COMMISSIONS - 50% deposit will be required.

PAYMENT - Items will be shipped when payment received. Please print your confirmation from Etsy as this will be your receipt.
All Jewellery will be posted in an organza drawstring bag and put inside protective bubblewrap envelopes (included in shipping price) ensuring a safe delivery.

I always obtain a proof of posting.

I accept no responsibility for items lost or damaged by Postal Service. However, if you require registered mail or insurance, convo me to arrange this service at an extra cost.

I ship orders almost every day.
Your items will be shipped to address on PayPal. Your address listed on Etsy and PayPal should be the same or it will cause delays in shipping.

I ship items by First Class Royal Mail which usually takes 1-2 business days after receiving cleared payment.
UK: $3.00. First class

I ship all orders Airmail which usually takes 3-5 business days.
International: $5.00 Airmail

If you live in or near Edinburgh, you may wish to pick up item from my home studio to reduce postage and packing costs. Convo me to organise.

I offer flat rates for shipping and there is no extra shipping charge for additional items purchased.

Any customs duties to be paid by purchaser.