karendawn's Shop Policies
Welcome to KarenDawn Designs and Round Table Yarns, your stop for hand-dyed yarn and knitting patterns that focus on accessories using 1-2 skeins of yarn.
If you'd like to get updates about new items or sales, please join my mailing list: http://eepurl.com/bc-A5X
If you'd like to get updates on what I'm currently working on, please follow me on Twitter and/or Instagram: @karendawnknits
You can also find me on Ravelry as karendawn. My knitting patterns are at http://www.ravelry.com/designers/karen-robinson and my group is at http://www.ravelry.com/groups/karendawn-designs
Payment is accepted through PayPal or Etsy direct checkout and should be made within 24 hours of item purchase.
Most items are shipped first class or priority (if over 13 oz.). Insurance is not included. If your item is being shipped outside of the United States, you may have customs charges that you will be responsible for.
Refunds and Exchanges
I try to describe each yarn as completely as possible and offer several pictures so that you will know what you are getting; however, if you are unhappy with your yarn, please contact me within 5 days of receiving your item to arrange a refund/return or exchange. I will refund the purchase price if an unsatisfactory item is returned to me in the same condition it was sent. I will also exchange another skein of equal value with you if you'd prefer that option. Buyer pays return postage, but I'll pay postage for the item sent to you in exchange.
Due to the nature of digital items, purchase of a digital item (knitting pattern) is not refundable. Purchases of print knit patterns are also not available for return.
Additional Policies and FAQs
My home is non-smoking but I do have three cats and as much as I try to keep the knitting and spinning away from them, cat hair does seem to wind up everywhere. If you have severe allergies to cat hair, you might not want to buy one of my items. I apologize for that inconvenience.
Last Updated March 31, 2015