karenrep

Welcome to Karen's Creations

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Quality 6 Shipping 16 Customer service 11

Shop policies

Last updated on February 3, 2011
Welcome to Karen's Creations! My shop features crafts handmade by my Mom and I. My Mom and I have always been busy creating a variety of crafts in our spare time. I enjoy working with fabrics and my Mom enjoys working with florals and embroidery.

Accepted payment methods

Paypal
Returns and exchanges
I do not accept returns unless the item description was entirely misleading. If you have a question about an itme, please contact me BEFORE purchasing. In the event that the item recieved is totally not what you expected, you have 7 days from reciept of the item to contact me. Shipping cost will not be refunded. I am willing to make exchanges. Buyer pays all shipping.
Payment
I accept Paypal and Money Orders. You have 1 week (7 days) from purchase to pay for your item. If you do not pay within this time frame, the item will be relisted.

Paypal: select the "Pay Now" option at checkout.

Money Order: after buying an item, I will not ship the item until the money order is recieved and successfully deposited in my account.
Shipping
Most items will be shipped in USPS 1st Class Mail or Parcel Post with a tracking number included in shipping cost. I will combine shipping whenever multiple items are bought.

I am not responsible for lost, stolen, or damaged packages after they've been shipped. Please e-mail me if you would like to request insurance; do not pay until you recieve and an adjusted invoice. Insurance is an additional $1.65 per package. Remember, I do include a tracking number on packages so we can make sure we know where your item is.

Items will be shipped to the address indicated with you PayPal account unless you notify me of an alternate address. Items will be shipped approximatly 1-2 business days after purchase. I will contact you is this cannot be achieved.
Additional policies and FAQs
If you have any questions, please e-mail me. Thank you!