KarenWhalenDesigns

Handmade contemporary jewelry

Jamaica Plain, Massachusetts

KarenWhalenDesigns is currently not selling on Etsy We’re here if you need help with an order from this shop. Have questions? Visit our Help Center.

KarenWhalenDesigns is currently not selling on Etsy

We’re here if you need help with an order from this shop. Have questions? Visit our Help Center.

Shop policies

Last updated on May 15, 2018
Welcome and thank you for visiting my store. If you have any question about my art or jewelry, please do not hesitate to contact me using the Contact feature.

Accepted payment methods

Paypal Mastercard Visa American Express Discover Apple Pay Klarna Giftcard
Accepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
I gladly accept returns and exchanges
Contact me within: 3 days of delivery
Ship items back within: 14 days of delivery
I don't accept cancellations
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
  • Custom or personalized orders
Returns and exchange details
I take great pride in my work. If, for any reason, you are not satisfied with your purchase, please contact me within 2 days from receipt of your purchase. Once I have received the item back in its original condition, I will refund your money less the shipping charge or the refund amount can be applied to another item.
Payment
Your payment is due at the time of purchase. I accept Paypal only. You do not need a Paypal account to use your credit card through Paypal. Please pay within 72 hours of your purchase or the items will be re-listed and your order canceled.
Shipping
Your jewelry purchase will be mailed in a gift box placed in a bubble envelope and sent 24-48 hours from receipt of payment. Your artwork purchase will be shipped in a stiff bend-proof mailer. I ship using USPS and your purchase will include delivery confirmation for the US. Shipping to the U.S. is $5.00 and $2.00 for each additional item. Shipping to Canada is $8.00 for the first item and $3.00 for each additional item. All other areas is $10.00 for the first item and $4.00 for each additional item, and is shipped USPS First Class mail which does not include delivery confirmation. If your country requires the package sent via Registered Mail or Priority International, a seperate charge will be incurred by the Buyer and I will send an invoice through Paypal. I am not responsible for an undelivered package once I have delivered it to the post office, but I will assist you in tracking it. Please note, I am not responsible for any customs fees. Please check with your local customs office for guidance on any fees they may charge.
Additional policies and FAQs
Please Note: The gemstones and pearls are a product of nature and it is not uncommon for slight irregularities or inclusions in these materials. I will do my best to state in the description and to show in the pictures any of the above mentioned. Please make sure you follow the care instructions included with your purchase.