EternalCovenant

Eternal Covenant

EternalCovenant is taking a short break

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Karen ML Yee

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Karen ML Yee

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Quality 4 Shipping 10 Customer service 14

Shop policies

Last updated on February 17, 2011
Hi there! I strive to deliver the best products and services to all my customers. All purchases will be securely packaged in sturdy and lovely gift boxes.

Accepted payment methods

Paypal
Returns and exchanges
There will be no refund once payment has been made for an order.

Exchanges are possible on a case to case basis, with all shipping costs borne by the buyer. Item for exchange must be returned in original condition and packaging before the new item is shipped out to buyer.
Payment
By Paypal.

Upon ordering an item, kindly make payment within 24 hours or the purchase will be cancelled.
Shipping
All shipments will be by registered postal mail. Orders to USA and Canada takes about 8 to 10 working days to reach you. Orders to Asia takes about 5 to 8 working days to reach you . Orders to Europe takes about 12 to 14 working days to reach you. Orders to Singapore takes 2 to 3 working days to reach you. Note that lead time are subjected to custom clearance.
** For Asia and Europe, please convo me for more specific lead time to your country if the timeline is fairly short.

Kindly advice any urgent deadlines by contacting me before your purchase to ensure that it can reach you on time.

Please indicate your mailing address accurately in your orders.
Additional policies and FAQs
Wholesale
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Wholesale request are possible. Please convo me for more details.

Intellectual Property
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Kindly note that all photographs and designs at my store are proprietary. As such they cannot be used or copied unless permission is granted by me. On behalf of all artists, I sincerely appreciate all your respect for IP.

Reservations
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All reservations of items on my store will be up to 3 days. Items will be released for sale if payment is not received within 3 days from reservation.