♥::: creating cute since 1999 :::♥

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Karissa Watts

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Karissa Watts


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Shop policies

Last updated on February 17, 2011
::: about me :::

I have been crafting for as long as I can remember and I really can’t imagine my life with out thinking of my next project, calculating seam allowances or having to pick random strings off my clothes before I leave the house.

To read more about my daily craft life, please read my blog at: http://crackersandhoney.com
and feel free to add me as a contact at http://www.flicker.com/photos/karissa

::: inspiration :::

Much like everyone, my inspiration comes from all sorts of places at all sorts of times, but mostly through: vintage fabrics, driving late at night, flickr, nancy drew, Welland, ladies, stripes, manilla envelopes, knitting, vintage patterns, arts + crafts, random color combinations, opposites, people on the street, Sakura writing utensils.

::: ethics + production :::

All the items in my shop are designed and sewn by me on my Janome Hobby Craft sewing maching, Brother serger or Gemsy Overlocker in my smoke-free home.

My products are made from pre-washed poly/cotton twill, cotton and denim. I make every attempt to include as much vintage and recycled fabric as possible and my products are designed with a minimum amount of scrap material waste.

My shipping products have been recycled where possible and I encourage you to do the same!

Accepted payment methods

Returns and exchanges
::: returns :::

Due to the one-of-a-kind nature of my products, returns based on simply not liking the item or changing your mind will not be accepted. All items are described with the utmost detail and accuracy and are checked for quality control before being shipped. If you have questions concerning any of the products I have for sale, please message me for more details or photos.

If you encounter a problem with workmanship, I will accept returns up to 30 business days from the date your order was mailed. Just message me and we can quickly and easily solve the problem.

There are always exceptions to the rule and I’m happy to help you resolve any complications you have with your order, however you must keep in mind that I also have to protect myself against fraudulent customers (I hate to say it, but it happens :( ) and the rules are put in place for a reason.
::: payments :::

I only accept payments through PayPal. PayPal is a free and easy way to make purchases online. Please visit http://www.paypal.com to set up an account or read their FAQ’s. I do not accept personal checks or money orders.

Full payment must be made with in seven days of purchasing your item or else the item will be re-listed and neutral or negative feedback may be left. If you have any problems completing your payment, please contact me and I will help you resolve the issue. Please note that your order will not be mailed until your full payment has been received.

If you pay by e-check, your item will not be mailed until the payment has cleared. This may take up to seven days.

::: pricing :::

The prices on Etsy are posted in US funds even though I’m Canadian. I know it’s silly, but that’s just how it is! The total of your order will be exchanged into your national currency upon your completion of your payment through PayPal.
::: shipping :::

**Important - Please be sure that your PayPal and Etsy addresses are the same!! If they do not match include a message with your order indicating which address you would like your order mailed to. Omission of these details will result in delays in processing your order!!**

Orders are mailed from Ontario, Canada by Canada Post via Air Mail. Depending on where you live in North America, although it rarely happens, it may take up to 14 business days for your order to arrive. If you don’t receive your order with in 30 business days, please message me to assess the situation.

If you prefer another shipping method, just send me a message and I can give you other available shipping options and prices. NOTE: extra shipping fees may apply.

I happily accept orders to outside of North America! Please message me if you would like other shipping options. NOTE: extra shipping fees may apply.

Orders will be shipped with in 48 business hours of full payment clearing (holidays and shop closures excluded. See “vacations” section below for details.)

Purchaser (you) will be responsible for all/any duty or taxes that may be due upon arrival of your parcel.
Additional policies and FAQs
::: sizing :::

Measurements are given in metric (centimeters). To convert to imperial measurements visit http://www.worldwidemetric.com/metcal.htm or use the scale: 2.5 cm = 1”.

::: feedback :::

I leave positive feedback for everyone who pays immediately or alerts me of any problems they encounter that may delay his/her payment and I would appreciate it if you could share the love!

If you are unhappy with your transaction with my Etsy shop, please inform me of the problem and give me an opportunity to help resolve the issue before you leave negative feedback.

If you purchase an item from my shop and don’t pay please be warned that I may leave neutral or negative feedback if you don’t make any attempt to contact me.

::: custom orders :::

Sorry everyone, but right now I am not taking any custom orders. If you are interested in an item that has sold out, please feel free to message me and I’ll check to see if I have any of the item left or any (discounted!) samples available.

::: canceling an order :::

If you wish to cancel your order, please message me as soon as possible. Since I mail orders with in 48 business hours and my products are one-of-a-kind in nature, if your parcel has already been mailed I will not be able to cancel your order or refund your money.

::: washing care :::

To keep your tote clean and free of stains, spot clean with a mild detergent and cool water. Tide pens or similar products may remove color and leave a bleached out dot, use at your own risk! Machine washing not recommended.

::: vacations :::

All shop closures and vacations will be posted in the “Announcement” area on my shop’s home page. During shop closures orders will not be mailed until the date indicated in the “Announcement” and I may take a little longer to respond to emails and messages. It won’t happen often, but everyone needs a little rest and relaxation every once in a while!