KarlasSweetTreats

Gourmet and custom iced sugar cookies

Stroudsburg, Pennsylvania | 170 Sales

KarlasSweetTreats

Gourmet and custom iced sugar cookies

Stroudsburg, Pennsylvania 170 Sales On Etsy since 2012

3.5 out of 5 stars (55)

KarlasSweetTreats is taking a short break

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Note from shop owner Due to unforeseen circumstances, the Shop is temporarily closed. All orders on the calendar have been shipped accordingly. I hope to reopen soon.

Note from shop owner

Last updated on Apr 30, 2019

Due to unforeseen circumstances, the Shop is temporarily closed. All orders on the calendar have been shipped accordingly. I hope to reopen soon.

Karla's Sweet Treats

Contact shop owner

Karla's Sweet Treats

Reviews

Average item review
3.5 out of 5 stars
(55)
See reviews that mention:
quality 2 shipping 14 customer service 12

About

Shop policies

Last updated on January 16, 2018
Welcome to Karla's Sweet Treats. I started out baking these wonderful (and delicious!) iced sugar cookies for family and friends as gifts and favors for their parties. After being told by many that I should sell publically, I am finally in a place where I am able to do this. And this is how I came to open an Etsy shop.
If you don't see something you want, please convo me. I do all custom orders but if there is a specific design you are interested, I am more than happy to work with you to get you what you want..
All cookies can also be changed by flavor (i.e. citrus, spice, mint, lavender, etc.) and color, so please let me know before placing an order.

Accepted payment methods

Accepts Etsy Gift Cards and Etsy Credits
  • Check
Returns and exchanges
I don't accept returns, exchanges, or cancellations
But please contact me if you have any problems with your order.
Returns and exchange details
I take great pride in the cookies I create. Each order is a custom order and therefore, there is no return/echange policy. Once an order is placed and cookie production has begun, there is no cancelling or changing of the cookie.
Payment
Karla's Sweet Treats only accept payments through Etsy or paypal at this time. Payment must be made in full to secure an opening in my schedule. Payment is expected in full before the production of cookies can begin.
Shipping
Each cookie is individually heat sealed in a cello bag and tied with a coordinating color ribbon. Each cookie is then individually bubble wrapped, and bubble wrap/tissue etc is used inside the box. I do the best to insure a safe travelling box, however, Karla's Sweet Treats has no control, nor is repsonsible for damage and/or breakage due to the shipping of USPS postal shipping service, FedEx shipping or UPS shipping. All cookies are shipped USPS PRIORITY MAIL (2-3 day shipping lead), FedEx or UPS.
Cookies are fragile! Depending on size and style, some are more fragile than others. Please keep this in mind when ordering!
There is NO REFUND due to cookies damages or broken during shipping.
*ALSO, there is NO REFUND due to delay in shipping by USPS, Fed-Ex, or UPS. I ship according to THEIR dates (i.e. USPS Priority is 2-3 days), should cookies arrive late due to delays caused by the above shipping services, there is NO REFUND by Karla's Sweet Treats. This is not my fault as I ship within enough days to arrive according to dates.
Additional policies and FAQs
Most of my cookies can be made GLUTEN FREE:

**Please note, my GLUTEN FREE cookies are made with a certified gluten free flour. I am not a certified gluten free facility, but I will make sure to the best of my ability that there is no cross contamination. When there is a Gluten Free order, my word is that ONLY Gluten free orders will be made/prepared on that day. If you have a life threatening allergy, please DO NOT purchase from me as I am NOT a certified gluten free facility. If you have just eliminated gluten from your diet for a lifestyle change, I do hope you will try my cookies.

I started Gluten Free for my husband who has Non-Hodgkin's Lymphoma. He changed his diet drastically including the elimination of Gluten in his diet. I have found a good flour that works very well with my cookie recipe and the taste is almost exact to my original.

Please convo me for any further questions or concerns.