Every pieces you see in the shop are designed and handmaded by me. I create each of them with deep care under the hope that my design will bring a smile of satisfaction to your face.
I wish you enjoy looking around Karoon Création shop.
** In believe that one should help other to live better, therefore; 10 percents of the proceeds will be donated to disadvantaged children in Thailand for their education.
Accepted payment methods
Returns and exchanges
I gladly accept returns, exchanges, and cancellations
The following items can't be returned or exchanged
- Custom or personalized orders
- Perishable products (like food or flowers)
- Digital downloads
- Intimate items (for health/hygiene reasons)
Returns and exchange details
Please convo me first before leaving any feed back. Best service is one of my shop policy. I am very friendly and understandable seller and as the owner and designer of the shop, I will try my best to meet your satisfaction.
** Return/Refund or Exchange **
~ Are welcome.
~ For both case, please send the item back to me in its original state with in 14 days after you have received your order.
~ I will send you new item as soon as I receive the old order back and the new shipping fee.
~ Or if you want to be refund, I will reimburse within 3 business days after I receive the purchased item back.
I hope you understand that for Return or Exchange, the shipping fee won’t be refund.
Please understand that I can not exchange or refund if I don’t receive the returned item. Therefore, It is highly recommended to send the item back securely.
The returned item must be in its original state. Otherwise, I hope you understand that I can not refund or exchange damaged item.
You'll receive a message from Etsy once your order has been shipped.
** Services included in the shipping fee **
~The purchased item will be send via Thai Post with tracking number.
~If the package lost during the post expedition, I will refund totally of your purchase plus shipping fee.
** Delivery time **
It takes about 1-3 weeks (but it can be up to 1 month) depending on your location.
** You want Express delivery service ? **
~ Upgrade from the regular shipping to Express delivery is possible (via "EMS").
~ You will have tracking number and will receive your order within 1-5 business days.
~ If the package lost during the post expedition, you will be totally refund including the shipping fee.
If you want it, just convo me, I will give you the correct Express delivery fee according to your order.
** Custom fee **
I hope you understand that Karoon Création can not be responsible for any taxes that customs of your country might claim.