Quality Handmade Stuff

Sanger, California

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Kate McFaul

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Kate McFaul


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Shop policies

Last updated on May 10, 2022

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Yes, this is the wordy section.

If you have any questions that are not answered here, please contact me through Etsy (click the contact link in the sidebar of my shop). I try to answer all emails the day I receive them. Because I'm cool like that. And I'm rarely far from my computer. Okay, it's a sickness and I'm working on it.

Please visit my website - www.KateMcFaulDesigns.com - for more information about me and my products. Or you can check out my online portfolio here:
bit.ly/kmdportfolio. Thanks for stopping by!

Now on to the fun stuff:

Accepted payment methods

Returns and exchanges
I work very hard to ensure all my products are high quality and that descriptions and pictures are accurate and complete. All sales are final, however if you are dissatisfied with your purchase for any reason, please contact me. I care! Refunds are considered on an individual basis and the item must be unused. If a return is arranged for an item I will refund purchase price minus shipping costs.
Please pay via PayPal at the time of purchase. I will cancel transactions after two days if payment has not been received. But I'm not a meany. I will try to contact you first in case you just forgot!

If you would like to pay with a credit or debit card, choose the PayPal option in checkout. PayPal is a third party credit card processor that keeps all of your transaction information secure. You do *not* need a PayPal account to use PayPal. If you need assistance with this process, please contact me and I will be happy to help.
I will ship your order via USPS usually within two business days of receiving payment. I try to get orders out the door as soon as I can!

Along with several countries I also list a standard "Everywhere Else" listing that I base on shipping to a mailing zone far away from me. If the shipping price turns out to be significantly less to ship to your destination I will refund the difference via PayPal. International customers are expected to be aware of and pay all customs fees, taxes, tariffs, duties, etc. that may occur at the time of delivery.

You know what? It's kind of hard to estimate the cost of shipping multiple items without knowing what those items are going to be, so if the actual shipping cost for multiple items turns out to be more than a dollar or two less than the estimated shipping costs I will refund the difference.

Upgrades to USPS Priority and Express are available for all orders. Please contact me for a quote.

Insurance is strongly recommended, especially for items over $50. Please contact me if you wish to purchase insurance on any item and I will send you a revised invoice. Insurance is free on purchases over $100 within Canada and the US. I do not assume responsibility for items lost or damaged by the carrier, but will work to resolve any mailing difficulties within my means.

STUFFING (No, not turkey)
I do my best to package items appropriately and safely. Some items will be stuffed with shredded and CLEAN junk mail (not that newspapery stuff where the ink comes off on your fingers) in order to be kind to the environment.
Additional policies and FAQs
Yes, I take custom orders! Feel free to contact me with questions or requests. I'm nice and I don't bite.

All pieces are created by hand so no two items are identical. Which is pretty cool! Pattern placement on fabrics may vary somewhat from the picture shown.

If your purchase is a gift let me know and I'll try to package it up real nice and include a note from you.

I work out of my studio in my home. It is smoke-free but pet-friendly. If you have allergies please contact me for details.

My favorite flavor is mint chocolate chip. Yum.

Now get back there and keep shopping! http://www.etsy.com/shop/KateMcFaulDesigns