Anonymous on Dec 29, 2010
This person took my money, assured me I would have items in 3 weeks (in time for Christmas); it is Dec. 29 and when I checked with PayPal, I saw a note from her that "the items you purchased are now being enjoyed by someone else". HUH? She falsly reported to PayPal that she had had "no communication" from me, which is not true. Rip-off artist. Stay Away.
Anonymous on Dec 29, 2010
Took my money on Dec. 3rd, then sent the items to someone else!! She claims to have sent me items I ordered on Dec 3, and assured me that she checked and that It could take "up to three weeks". Then on paypal she wrote that the items I purchased were "being enjoyed by someone else" She took my money and lied to me via etsy that she sent the package to me.
All vintage items in store are intentionally chosen with three primary considerations:
1. Story. Does it tell a story? Does it take me "traveling"?
2. Feel. Does it inspire me? Do I LOVE it?
3. Will you like it too?
I love creating beautiful things. When that wave of inspiration starts rising from the distance, I'll go out there and ride it! Only successful collaborations with my imagination will be made available to the world. Creations that don't make it half-way to completion will have to just wait until its whole.
Love what you do and have fun doing it. I'd say that running this shop would be completely useless if I didn't enjoy the process. Thats exactly why I do FREE WRAPPING/PACKAGING for all sold items! Oh, I'd really like to see someone smile when they receive my package. :)
I encourage questions, inquires, curiosities, requests! Send me a convo and I'll see what I can do for you. I'm very new to Etsy so I wouldn't mind hearing from anyone! :)
Accepted payment methods
- Other Method
Payment should be complete within 1 week at the moment the order is made. Please indicate when. If you wish to extend the deadline for payment, I will put it up for consideration. Send me a convo with your request. Just keep in mind that items won't be shipped until its fully paid.
Cancellation is possible within the week the order is made but not after the item is shipped. If reasonable problems arise, lets discuss and find a good compromise.
All items are individually packed and have FREE WRAPPING/PACKAGING.
All items ship from Italy through Poste Italiane, the national post office.
All items are shipped under Raccomandata, a more reliable shipping method which includes a tracking number to secure the item's arrival to its destination. Sender will be informed once a package arrives.
Special or expensive items have the option of being shipped with insurance but with an additional fee - depending on the item, dimensions, and weight. Send me a convo for any concerns.
It takes 7-15 days for a package to arrive depending on your location.
Refunds and Exchanges
If you receive an item that does not meet your expectation (outside its description), please send me a convo with your complaint and I will readily consider it and suggest a resolution. Only valid complaints with be considered.
If the item arrives completely damaged, gets lost or if a complaint is reasonable, there are two possible resolutions:
1. Complete refund of the item. Money back.
2. For items less than $30. Exchange with another similar item or similarly-priced item is possible with free shipping.
Additional policies and FAQs
For custom orders, please convo your request and I'll walk you through the process. I may need your measurements or choice of materials.
Project begins after half of the payment has been made. It takes 1-2 weeks to complete a project depending on its difficulty - both in creating or in procuring the materials.
Once project is completed, photos will be mailed to the customer. If satisfied, the other half of the payment can be made and then the item is shipped.
Cancellation for custom orders is valid before project begins.