KaterinaBonVora

KaterinaBonVora

On Etsy since 2010

KaterinaBonVora

KaterinaBonVora

11 Sales

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Kat

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Kat

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Shop policies

Last updated on March 16, 2011
KaterinaBonVora in Etsy is another form of creative expression. Here I share some of my favorite things, inspirations, and also some personal creations. Sharing the love coz' it just feels so good! :)

Vintage Finds:
All vintage items in store are intentionally chosen with three primary considerations:
1. Story. Does it tell a story? Does it take me "traveling"?
2. Feel. Does it inspire me? Do I LOVE it?
3. Will you like it too?

Original Handmade:
I love creating beautiful things. When that wave of inspiration starts rising from the distance, I'll go out there and ride it! Only successful collaborations with my imagination will be made available to the world. Creations that don't make it half-way to completion will have to just wait until its whole.

Philosophy:
Love what you do and have fun doing it. I'd say that running this shop would be completely useless if I didn't enjoy the process. Thats exactly why I do FREE WRAPPING/PACKAGING for all sold items! Oh, I'd really like to see someone smile when they receive my package. :)

Lets Connect:
I encourage questions, inquires, curiosities, requests! Send me a convo and I'll see what I can do for you. I'm very new to Etsy so I wouldn't mind hearing from anyone! :)

Accepted payment methods

Paypal
  • Other Method
Returns and exchanges
All items are carefully chosen and/or created by me with clear enough descriptions that include the weight, material and dimensions and even deformations, quirks, and oddities. Please read and review the item and its description before filing a complaint.

If you receive an item that does not meet your expectation (outside its description), please send me a convo with your complaint and I will readily consider it and suggest a resolution. Only valid complaints with be considered.

If the item arrives completely damaged, gets lost or if a complaint is reasonable, there are two possible resolutions:
1. Complete refund of the item. Money back.
2. For items less than $30. Exchange with another similar item or similarly-priced item is possible with free shipping.
Payment
Paypal is the most convenient payment method. If you find this inconvenient, send me a convo(msg) of how you wish to make the transaction and I'll see if it works.

Payment should be complete within 1 week at the moment the order is made. Please indicate when. If you wish to extend the deadline for payment, I will put it up for consideration. Send me a convo with your request. Just keep in mind that items won't be shipped until its fully paid.

Cancellation is possible within the week the order is made but not after the item is shipped. If reasonable problems arise, lets discuss and find a good compromise.
Shipping
Only paid items will be shipped. Please check your mailing address, recipient information, etc for successful shipping.

All items are individually packed and have FREE WRAPPING/PACKAGING.

All items ship from Italy through Poste Italiane, the national post office.

All items are shipped under Raccomandata, a more reliable shipping method which includes a tracking number to secure the item's arrival to its destination. Sender will be informed once a package arrives.

Special or expensive items have the option of being shipped with insurance but with an additional fee - depending on the item, dimensions, and weight. Send me a convo for any concerns.

It takes 7-15 days for a package to arrive depending on your location.
Additional policies and FAQs
Custom Orders:
For custom orders, please convo your request and I'll walk you through the process. I may need your measurements or choice of materials.

Project begins after half of the payment has been made. It takes 1-2 weeks to complete a project depending on its difficulty - both in creating or in procuring the materials.

Once project is completed, photos will be mailed to the customer. If satisfied, the other half of the payment can be made and then the item is shipped.

Cancellation for custom orders is valid before project begins.