KateSprostonDesign

Beautifully Embroidered Textiles for the Home

Nuneaton, United Kingdom 279 Sales On Etsy since 2011

5 out of 5 stars (52)

KateSprostonDesign

Beautifully Embroidered Textiles for the Home

Nuneaton, United Kingdom | 279 Sales

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Kate Sproston

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Kate Sproston

Announcement    10TH DECEMBER 2019 IS THE LAST ORDER DATE FOR CHRISTMAS DELIVERY
Orders placed after this time CANNOT be guaranteed for Christmas.

Announcement

Last updated on Dec 10, 2019

10TH DECEMBER 2019 IS THE LAST ORDER DATE FOR CHRISTMAS DELIVERY
Orders placed after this time CANNOT be guaranteed for Christmas.

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Average item review
5 out of 5 stars
(52)
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quality 10 shipping 6 customer service 5

About KateSprostonDesign

Sales 279
On Etsy since 2011

Feathering The Nest

Upon leaving university in 2009 I have worked for a high end lingerie designer, created goldwork embroidery kits for Toye, Kenning and Spencer military regalia, and exhibited in several exhibitions across the UK, including Fortnum & Mason Department Store. All of these experiences have taught me something about the way in which I would like to work and especially about the life and home I would like to build for myself. It was with a rose tinted ideal in the back of my mind that a constant "tick tick tick" of thoughts started to ensue.

Taking in inspiration, scribbling ideas, absorbing information where ever I found it, weighing the options, attending courses and purchasing a digital embroidery machine. Kate Sproston Design was starting to form, always with the same goal in mind. To produce quality interior products that have been made with care and attention to detail, whilst at the same time allowing me to build a career and life I love.

It was in 2012 that the company was finally launched creating embroidered products for the modern home. Combining my love of traditional embroidery with a pop of colour and sleek design, all items are handmade within the UK from the highest quality materials available. Each product is made from scratch with the option to personalise some items for that extra special touch.

It is still with that fluffy cloud of a dream in my mind that I sit here and write this story. With the hope that in the not too distant future I will be sat at the same desk, in a clean white studio nestled at the end of my garden. Filled with my favourite books, pictures and inspiration, the sunshine will be beaming in through the windows, warming the room whilst I sew products that every customer will cherish.

For all the world looking as if it has comes straight from the pages of a magazine I know, but it is the simple things in life that can bring the most joy. From the little studio I am striving to build to a handmade gift complete with a personal message to give to a loved one. I encourage us all to feather our nests and create our own little space.

Shop members

  • Kate Sproston

    Owner, Maker, Designer, Curator

    Hello I am Kate and the creator of Kate Sproston Design. Having never been happier than when stitching and drawing, I cannot help myself but create and problem solve when designing new products.

Shop policies

Last updated on May 25, 2018
Hello and welcome to Kate Sproston Design, proud to offer beautifully embroidered handmade textile products for the home.

All items are made from the highest quality materials available, constructed with care from start to finish.

Happy shopping.

Accepted payment methods

Accepts Etsy Gift Cards and Etsy Credits
  • Money Order
  • Check
Returns and exchanges
I gladly accept returns and exchanges
Contact me within: 14 days of delivery
Ship items back within: 30 days of delivery
I don't accept cancellations
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
  • Custom or personalized orders
  • Perishable products (like food or flowers)
  • Digital downloads
  • Intimate items (for health/hygiene reasons)
Returns and exchange details
If for any reason you are unhappy with your purchase, please contact us within 30 days of receipt of the goods, and we will discuss the best course of action.

Personalised items are non-refundable unless deemed faulty.

Postage for return of faulty items will be refunded. Postage for unwanted items is the responsibility of the customer, and we highly suggest proof of postage and the relevant insurance is secured upon return posting.

We cannot take responsibility for returned items that have been lost or damaged.
Payment
Once payment has been received, your order will be posted and sent within 3-5 working days.

For personalised items please allow 5-7 working days as the product will be made from scratch to your specifications.

If you have a special request or a rush order, then please do not hesitate to contact us and we will see what we can do.
Shipping
Payments for goods must be received within 14 working days or the order will be automatically cancelled.

All products will be wrapped in acid free tissue paper and securely wrapped in water proof plastic.

Postage is free to UK addresses if the total order exceeds £30.

Large items will be sent via courier recorded delivery, with a signature required upon receipt. Larger items sent overseas will be sent Airmail International Signed For. Any import tax is the responsibility of the customer.

If the order requires special urgent delivery, the extra charge will be added to the total payment.
Additional policies and FAQs
Upon entering personalised details and purchasing the item, the buyer has agreed the information given is correct. Any spelling mistakes or inaccurate information is the fault of the buyer and can not be returned or refunded. Refunds will only be granted to personalised products which are deemed faulty.

If there are any special requests then please contact us and we will do our best to meet your requirements.

Wholesale orders are welcome; please contact us to discuss price and quantities.

PRIVACY POLICY

This Privacy Policy describes how and when Kate Sproston Design collect, use, and share information when you purchase an item, contact us, or otherwise use our services through Etsy.com or its related sites and services.

This Privacy Policy does not apply to the practices of third parties that we do not own or control, including Etsy or any third party services you access through Etsy. You can reference the Etsy Privacy Policy to learn more about its privacy practices.

Information I Collect

To fulfil your order, you must provide Kate Sproston Design with certain information (which you authorised Etsy to provide to us), such as your name, email address, postal address, payment information, and the details of the product that you’re ordering. You may also choose to provide us with additional personal information (for a personalised product, for example), if you contact us directly.

Why I Need Your Information and How I Use It

We rely on a number of legal bases to collect, use, and share your information, including:

• as needed to provide our services, such as when we use your information to fulfil your order, to settle disputes, or to provide customer support;
• when you have provided your affirmative consent, which you may revoke at any time, such as by signing up for our mailing list;
• if necessary to comply with a legal obligation or court order or in connection with a legal claim, such as retaining information about your purchases if required by tax law; and
• as necessary for the purpose of our legitimate interests, if those legitimate interests are not overridden by your rights or interests, such as 1) providing and improving our services. We use your information to provide the services you requested and in our legitimate interest to improve our services; and 2) Compliance with the Etsy Seller Policy and Terms of Use. We use your information as necessary to comply with our obligations under the Etsy Seller Policy and Terms of Use.

Information Sharing and Disclosure

Information about customers is important to our business. We share your personal information for very limited reasons and in limited circumstances, as follows:

• Etsy. We share information with Etsy as necessary to provide you our services and comply with our obligations under both the Etsy Seller Policy and Etsy Terms of Use.
• Service providers. We engage certain trusted third parties to perform functions and provide services to our shop, such as delivery companies. We will share your personal information with these third parties, but only to the extent necessary to perform these services.
• Business transfers. If we sell or merge our business, we may disclose your information as part of that transaction, only to the extent permitted by law.
• Compliance with laws. We may collect, use, retain, and share your information if we have a good faith belief that it is reasonably necessary to: (a) respond to legal process or to government requests; (b) enforce my agreements, terms and policies; (c) prevent, investigate, and address fraud and other illegal activity, security, or technical issues; or (d) protect the rights, property, and safety of our customers, or others.

Data Retention

We retain your personal information only for as long as necessary to provide you with our services and as described in my Privacy Policy. However, we may also be required to retain this information to comply with our legal and regulatory obligations, to resolve disputes, and to enforce our agreements. I generally keep your data for the following time period: 7 years.

Transfers of Personal Information Outside the EU

We may store and process your information through third-party hosting services in the US and other jurisdictions. As a result, we may transfer your personal information to a jurisdiction with different data protection and government surveillance laws than your jurisdiction.

Your Rights

If you reside in certain territories, including the EU, you have a number of rights in relation to your personal information. While some of these rights apply generally, certain rights apply only in certain limited cases. We describe these rights below:

• Access. You may have the right to access and receive a copy of the personal information we hold about you by contacting us using the contact information below.
• Change, restrict, delete. You may also have rights to change, restrict our use of, or delete your personal information. Absent exceptional circumstances (like where we a
• rem required to store data for legal reasons) we will generally delete your personal information upon request.
• Object. You can object to (i) our processing of some of your information based on our legitimate interests and (ii) receiving marketing messages from us after providing your express consent to receive them. In such cases, we will delete your personal information unless we have compelling and legitimate grounds to continue using that information or if it is needed for legal reasons.
• Complain. If you reside in the EU and wish to raise a concern about our use of your information (and without prejudice to any other rights you may have), you have the right to do so with your local data protection authority.

How to Contact Me

For purposes of EU data protection law, I, Kate Sproston, founder and director of Kate Sproston Design Ltd., am the data controller of your personal information. If you have any questions or concerns, you may contact me at sales [!at] katesprostondesign.com. Alternately, you may mail me at:

Kate Sproston Design Ltd., 192 Lutterworth Road, Whitestone, Nuneaton, Warwickshire, CV11 6PG