KatherineMaryHill

Applique cushion covers from recycled fabric

| Nottingham, United Kingdom

Star Seller.

This seller sets a shining example for providing a great customer experience, with a history of 5-star reviews, on-time shipping, and quick replies to any messages they received.

KatherineMaryHill is taking a short break

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Note from shop owner Self-isolating! So I can't get to the Post Office with your parcels.

I'm hoping that normal service will be resumed around the beginning of December!

Note from shop owner

Last updated on Nov 23, 2021

Self-isolating! So I can't get to the Post Office with your parcels.

I'm hoping that normal service will be resumed around the beginning of December!

Katherine Hill

Contact shop owner

Katherine Hill

Reviews

Average item review
5 out of 5 stars
(180)
See reviews that mention:
Quality 26 Shipping 42 Customer service 15

Updates

"And some new cushions too!"
"Lots of new pincushions in my shop this morning!"
"I've just listed a new batch of upcycled animal eggcup pin cushions. All one-of-a-kind, they make great little gifts!"
View all 55 updates

About KatherineMaryHill

Sales 557
On Etsy since 2015

Handmade cushions

I've been sewing since I was a little girl (very many years ago). Back then I spent many happy hours making cuddly animals and clothes for my dolls. As a teenager and student I made clothes for myself - some more successful than others!

Throughout my adult life sewing had gradually become more and more about practical jobs - things like making curtains, or shortening trousers - until I decided to make some cushion covers. The first few I made were for me and are still on my sofa today. Then I made some more for friends and family as presents. Finally, buoyed up by their enthusiasm, I decided to try making some to sell. I opened my etsy shop back in 2015, and my range has been growing ever since.

To make my cushion covers, and other items, I use mostly recycled fabrics; some of it is true vintage, some is just second-hand! As well as having a cupboard full of my own old clothes and leftovers, I trawl our local charity shops on a regular basis, looking for clothes, curtains and bedlinen that I can cut up and re-use. Sometimes I buy remnants of furnishing fabrics if a design takes my fancy... and very occasionally I buy fabric off the roll (usually when a customer has asked for something specific)

More recently I have discovered the joys of vintage and secondhand eggcups. Fortunately I don't have enough space to accumulate my own collection, but I have developed a method for turning them into beautiful little one-of-a-kind pincushions, and these are slowly filling my shop!

All items are made to my own designs and created using a mixture of machine and hand sewing. I still use the sewing machine I was given for my 16th birthday!

Shop members

  • Katherine Hill

    Owner

    I've been sewing since I was a little girl (very many years ago).

Production partners

  • alocalprinter.co.uk

    Storrington, England

    My designs are printed onto recycled board and made into notebooks for me by the lovely people at alocalprinter.co.uk

  • Anna Treliving Design

    Nottingham, England

    Anna designed the beautiful fabric that I've used as the background on this cushion

Shop policies

Last updated on July 26, 2021

Accepted payment methods

Paypal Mastercard Visa American Express Discover Apple Pay Klarna Giftcard
Accepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
I gladly accept returns and exchanges
Contact me within: 14 days of delivery
Ship items back within: 30 days of delivery
I don't accept cancellations
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
  • Custom or personalized orders
  • Perishable products (like food or flowers)
  • Digital downloads
  • Intimate items (for health/hygiene reasons)
Returns and exchange details
I hope you will be very happy with your purchase, but if for any reason you are not, please return it, unused, within 14 days for a refund of the full purchase cost. Please note however that you will have to pay the postage cost for returning the items yourself.
Shipping
Please see individual listings for shipping times.

For UK orders I use Royal Mail standard first class. This means items will usually be with you the day after I post them, though occasionally they take a bit longer. An upgrade is available to use the Royal Mail first class signed for service, if you prefer that.

I am happy to accept orders from outside the UK. These will be sent via Royal Mail. Please note that orders sent outside the EU may be subject to an import tax, which will be payable by the customer on delivery
Additional policies and FAQs
For custom orders - please contact me with details of what you would like. I can re-work an existing design in colours of your choosing, or create a new design, based on a photo or description. I aim to keep you involved and get approval at all stages throughout the design process. Prices start from £45 to re-work an existing design in your choice of colours and rise to £50-£55 to create a new design from scratch. I won't take payment until you are happy with the item I've made for you.
Privacy
Katherine Hill Handmade
Privacy Policy

1. Introduction

I sell items online through Etsy, and in person at craft fairs and markets. I take payments via iZettle and PayPal. Occasionally I receive enquiries and take custom orders via email, facebook/messenger, and direct messaging on Instagram. This policy covers data collected through any of these platforms (and additionally section 5 shows where to find their privacy policies). I do not have my own website or mailing list. If I set up a website or mailing list in the future, I will update this policy accordingly.

2. What information will I use and how will I use it?

If you place an order on etsy, I will have access to your name and postal address. I require these to fulfill your order. The legal basis for collecting this data is “contractual”. I do not download or store this data anywhere myself. It is held for me on etsy and I do not have any control over how long it is held for. I do not use this data for anything other than fulfilling your order.

If you pay for an order, outside of etsy, via my iZettle card reader, I may have access to your email address and/or mobile phone number. You can choose whether or not to provide these and they are used to email or text you a receipt for the transaction. The legal basis for collecting this data is “contractual”. I do not download or store this data anywhere myself. It is held for me on the iZettle system and I do not have any control over how long it is held for. I do not use this data for anything other than sending you a receipt.

If you purchase an item outside of etsy, and pay for it using PayPal, I will have access to your name, postal address and email address. This information is provided by the PayPal system and is required to fulfill your order. The legal basis for collecting this data is “contractual”. I do not download or store this data anywhere myself. It is held for me on the paypal system and I do not have any control over how long it is held for. I do not use this data for anything other than fulfilling your order.

If you contact me with an enquiry about a custom item, or for any other reason, you may provide me with some/all of the following:- name, email address, postal address, phone number, as required to address your enquiry. The legal basis for collecting this data is “legitimate interest”. The data is held within the system used to make the enquiry. For email enquiries it will be held on the email server by my provider – Virgin Media – and also downloaded onto my laptop. My laptop is used only by me, and both my user account and the email account are password protected (with different passwords). For facebook/messenger enquiries, the data will be held on the facebook/messenger system and will not be downloaded or stored anywhere else by me. For enquiries received via Instagram direct messaging, the data will be held on the instagram system and will not be downloaded or stored anywhere else by me. I would not normally delete these messages in case the enquiries are followed up at a later date, but I can do so, if requested. (see section 4 for how to request this). I will not use this data for any purpose other than addressing your enquiry.

I use WordPress.com, to publish my blog. This is hosted at WordPress.com, which is run by Automattic Inc. A standard WordPress service is used to collect anonymous information about users on the site, for example the number of users viewing pages on the site, and to monitor and report on the effectiveness of the site. Additionally WordPress requires visitors that want to post a comment to enter a name and email address. I do not access, store, or use this information.


3. Who do I share your data with?

I do not share your data with anyone, unless legally required to do so, e.g. by the police, or HMRC.

4. Your choices and rights

You have the right to know what information I hold about you, to correct that information and to request that the information be deleted. You have the right to restrict how that information is used and shared. If you are concerned about how your information is used, please contact me – Katherine Hill – by phone on 07976157509, or by writing to me at KatherineHill Handmade, 51 Grange Road, Nottingham, NG5 4FU, or by emailing me - kat_44 [!at] ntlworld.com

You also have the right to complain to a supervisory authority if you think your data has been collected/used or shared inappropriately. In the UK, this is the ICO (ico.org.uk).

5. Links to privacy polices for third party data processors named within this document (all GDPR compliant)

Etsy - https://www.etsy.com/legal/privacy

iZettle - https://www.izettle.com/gb/privacy-policy

PayPal - www.paypal.com/uk/webapps/mpp/ua/privacy-full

Virgin Media - http://store.virginmedia.com/the-legal-stuff/privacy-policy.html

facebook/messenger/instagram - https://www.facebook.com/about/privacy/update

Wordpress - https://automattic.com/privacy/