katherine John

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katherine John

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Shop policies

Last updated on May 15, 2018
Thanks for browsing our shop.

We accept custom orders.If you have any question,please contact us through Etsy.

Accepted payment methods

  • Visa
  • Mastercard
  • American Express
  • Discover
  • Paypal
Returns and exchanges
I gladly accept returns and exchanges
Contact me within: 14 days of delivery
Ship items back within: 30 days of delivery
I don't accept cancellations
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
  • Custom or personalized orders
  • Perishable products (like food or flowers)
  • Digital downloads
  • Intimate items (for health/hygiene reasons)
Returns and exchange details
We want each buyer to be completely satisfied with their purchase. Please contact us if you have a problem or question.
Payment
We accept PayPal. Credit card and eCheck payment can be paid through PayPal

You do not need a PayPal account to pay with a credit card through PayPal. To pay with your credit card, select "Don't have a PayPal account" option on the bottom left.
Here is a brief 3-step tutorial:
https://www.etsy.com/help/article/361
Shipping
All items are made to order,please allow 1–3 business days for order processing.

All package will ship via China Airmail.It can take 7-15 business days,the package is with tracking number.

We ship to the address you entered on your Etsy account, so please make sure it is correct.
Additional policies and FAQs
We accept custom orders.