kathleenmelville1's Shop Policies
I hope you enjoy your visit to Kit Kat Crafts. I design most of my wood plaques out of salvaged wood or pine wood I have purchased. I create many of the images I paint or I am inspired by great tole painters that I want to test myself against their skills. I started painting and sewing gifts for friends and family years ago. That grew into selling plaques, birdhouses, aprons, and baby blankets at craft fairs. I have many satisfied customers and repeat business. I continually add new handmade items to my shop.
I accept payments via PayPal, Etsy gift cards and Etsy Direct Checkout in my shop. Please contact me if you would like to request other payment types.
If possible, I try to ship within 24 hours of cleared payment. I like to ship with USPS. to save my customers on shipping cost, depending on the the size of the package to be shipped. Sometimes if the cost to your location is significantly less than the quoted price, I will refund you the difference. If it is more, I will absorb the cost. I pay for shipping insurance for any items over $10.00.
CONTACT SHOP OWNER BEFORE YOU PURCHASE IF YOU WANT ME TO CHECK AND SEE IF SHIPPING TO YOUR DELIVERY ADDRESS IS CHEAPER THEN PRICE QUOTED. YOU CAN CONTACT ME AND PLEASE TELL ME THE ITEM(S) DESIRED AND YOUR FULL DELIVERY ADDRESS. PLEASE KEEP IN MIND THAT I LIVE IN BAKERSFIELD CALIFORNIA.
Thank you for shopping at Kit Kat Crafts
Refunds and Exchanges
No refunds! no exchanges! I provide picture and a lengthy description along with measurement of each item I sell. Please be sure you are happy and this purchase is everything you want before you purchase. Thank you for understanding.
Please contact me if you receive items damaged from shipping or if item is lost in shipping.
Additional Policies and FAQs
IF you have an idea that you would like me to create, just ask me. I have made many custom orders, with very satisfied customers. Most items take three to five days to make and ready for shipping. Plaque are varnished and need time to dry before they are shipped.
Last Updated October 1, 2013