photographs, note cards, ACEO collages and jewelry
kathrynhansenart2's Shop Policies
Hi and welcome to my shop!
Your interest in my shop is greatly appreciated! All artwork is original, unless otherwise stated.
Should you have further questions after reading through these policies and procedures, please feel free to contact me via convo or email.
Your questions, observations and/or requests are always welcomed!
Forms of payment: PayPal and money orders. PayPal payments must be made within 24 hours of purchase. Money orders must be received within 5 business days of purchase.
All items will be shipped out within 1-2 days in the United States and on Saturdays for International sales. I always ship via USPS. After receiving your payment I will ship out your package in a heavy duty envelope. I will contact you via the Etsy conversation feature to confirm your order.
Please make sure that you enter the correct address at shipping!I will only be shipping to the address that you specify on your order!
I am not responsible for lost or damaged packages and I will not refund or remake items if they are damaged during shipping! I do suggest getting insurance coverage so that if any of your items are damaged or lost you will not be out anything! Just add insurance coverage onto your order by ordering the insurance listing under the insurance tab!
Refunds and Exchanges
Refunds and Exchanges: Please contact me immediately if you have any concerns with your purchase. I want you to be very happy with the purchase of my artwork. I will respond immediately and correct any problems you may have.
All items must be returned in good condition. Shipping and postage costs are not refundable.
ON CUSTOM ORDERED PIECES/COMMISSIONS:ALL SALES ARE FINAL
Additional Policies and FAQs
Copyright: All of my images are copyrighted. No reproduction or duplication is permitted without my permission and I retain all rights on my artwork.
Last Updated September 20, 2011